Claims Support Associate
WHO WE ARE
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are to be:
• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right
STILL INTERESTED? Please continue!
#INDAHF
YOUR CONTRIBUTION TO OUR SUCCESS!
• Monitor, track, and report on all incoming faxes to the Claims Department.• Monitor, track, and report on all incoming emails to the Claims inbox.• Manage physical mail received at the office and PO Box, including:• Logging receipt of mail• Scanning and forwarding to appropriate team members• Maintaining records for volume tracking and reporting• Answer incoming phone calls to the Claims team, document inquiries, and escalate or route cases to the Claims Manager for assignment.• Ensure all communications (fax, email, mail) are processed daily and meet established turnaround time targets.•Assist with departmental projects, including document creation, tracking tools, and operational support.• Maintain accurate logs and reports to support volume tracking and performance metrics.• Support the Claims Manager and Examiners with administrative tasks as needed.• Maintain confidentiality and adhere to HIPAA and internal compliance standards.• Perform other duties and additional responsibilities as assigned.
AHF Commitment
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.
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To provide “Cutting edge medicine and advocacy, regardless of ability to pay.”
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