Senior Automation Engineer
About Agero:
Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.
Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.
Role Description & Mission:
We're looking for a results oriented, passionate and dynamic Senior QA Engineer to join our rapidly growing engineering team.
Key Outcomes:
- Develop and Maintain automation framework(s) and scripts across multiple projects.
- Write and Execute test cases and test plans using test management tools.
- Ensure using QA best practices by writing test cases according to the guidelines, filing the bug reports using accurate information, reproduction steps and related documentation and(or) screen recordings.
- Write automation scripts according to the coding guidelines and conventions.
- Collaborate with cross functional team members to understand the requirements, communicate QA status, and help with production defects repro steps.
- Ensure QA test cases map to the functional requirements and create the RTM matrix.
- Provides work estimates during sprint planning and stand-ups.
Skills, Education & Experience:
- B.S degree or equivalent in Computer Science or related field
- Candidate should have at least 5-7 years of related experience
- Experience with any of the following languages - Ruby (preferred), TypeScript, JavaScript, or other common languages (Java, Python, etc.)
- Experience with Cucumber, Selenium, and Capybara frameworks
- Experience testing Web and Mobile applications
- Experience creating and maintaining automation scripts for web app testing
- Experience testing APIs (GraphQL preferred), knowledge of related tools such as Postman, JMeter
- Experience with one or more test management tools such as, Zephyr, TestRail
- Experience with mobile automation, load and performance testing is a big plus
- Knowledge of “shift left” paradigm is a big plus
Nice to haves:
- Some knowledge/experience of rspec and cypress is a plus.
Hiring In:
- United States: AZ, FL, IL, KY, MA, MI, NM, NH, TN, GA, NC, VA, CA
- #LI-REMOTE
The anticipated closing date to submit applications for this role is September 15th, 2025.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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