Manager, Software Engineering (APEX) - AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Manager, Software Engineering who will not only lead engineers but also inspire them to build technology that powers unforgettable moments. In this role, you’ll guide the creation of features and services that span our entire ecosystem—from intuitive B2B applications to seamless payment systems to the powerful transactional engines that keep our global platforms running. Together with your team, you’ll design and deliver innovative, scalable solutions that bring fans closer to the events they love and set new standards for live entertainment technology.

What Will You Do?

• Manage 4-6 engineers, including coaching, mentorship and performance reviews
• Continue to be hands-on in working with code, doing code reviews, and improving our software development practices
• Partner closely with the Architecture, QA, Infrastructure, Ops teams to identify and push technical initiatives
• Collaborate with Product, PMO, stakeholders, other  teams and peers to coordinate work, gather feedback and communicate updates
• Make focused, operational decisions to execute against goals and project plans
• Participate in recruiting and retention efforts

What Will You Bring?

• 5+ years of relevant, hands-on and technical leadership experience as a senior or lead software engineer
• 3+ years of relevant people management experience with at least 3 direct reports
• Strong skills and experience in systems design and full stack development with ReactJS, .NET and SQL
• Deep understanding of the software development lifecycle and the tools used
• Demonstrated ability to think critically and provide strategic insight and analysis to solve problems and make improvements
• Experience working in a continuous integration and continuous delivery environment
• Experience working with and deploying to AWS

Bonus points if You Have

• Experience with containers, AWS CodeBuild, Spinnaker, Terraform
• Experience with logging, monitoring and alerting tools and best practices
• Experience with high traffic and large-scale global consumer and enterprise software platforms
• Ticketing industry experience

Pay Scale:  $140,000  - $168,000  

Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

*Employer does not offer work visa sponsorship for this position.

Curious about the typical interview process for this position? Here's what to expect:

• • Round 1: 20-min Recruiter video interview
  • Round 2: 30-min Hiring Manager video interview  
  • Round 3: 45-min - People/Product Management discussion
  • Round 4: two virtual interview comprised of
    • 60-min - React coding
    • 45-min - System Design

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

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