Senior Site Reliability Engineer II

WHO WE ARE

ActBlue is a nonprofit organization that creates cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every team member is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

The Senior Site Reliability Engineer II will contribute directly to ActBlue's infrastructure's reliability, scalability, and performance. As a senior IC on the SRE team, you’ll drive reliability initiatives—designing and implementing robust systems, partnering with engineering teams across the organization, and improving the developer and operational experience through thoughtful automation and clear operational practices.

You will work across multiple systems and projects, contribute to defining our approach to observability and incident response, and help shape the engineering culture around reliability, resiliency, and continuous improvement.

WHAT YOU WILL DO

• Design and implement scalable, resilient, and observable systems in a cloud-native environment.
• Lead reliability-focused efforts within the team and across the Platform Engineering org, including traffic management, incident management, and service-level objectives (SLOs).
• Partner with application teams to ensure reliability concerns are considered early and throughout the development lifecycle.
• Participate in and continuously improve our on-call rotation through better automation, documentation, and tooling.
• Contribute to incident response, postmortems, and follow-up efforts, emphasizing reducing recurring pain and improving system understanding.
• Maintain and evolve our Kubernetes-based compute platform, GitOps workflows, and infrastructure-as-code tooling.
• Share your expertise through code reviews, RFCs, tech talks, and documentation.
• Act as a technical mentor and collaborative partner to Platform and Product Engineering engineers.
  
  

WHAT YOU'LL BRING

• 6–8 years of experience in site reliability engineering, DevOps, systems engineering, or a related discipline.
• Experience designing and operating distributed systems in production, especially in AWS or other cloud environments.
• Proficiency with container orchestration tools (especially Kubernetes) and infrastructure-as-code (e.g., OpenTofu/Terraform).
• Hands-on experience with observability and monitoring tools (e.g., Datadog, Prometheus, Grafana).
• Strong scripting or programming skills (e.g., Go, Python, Bash).
• Be familiar with CI/CD pipelines and GitOps practices (we use Flux and Spacelift).
• A collaborative approach to engineering and a willingness to share knowledge across teams.
• Comfort navigating ambiguity and solving complex operational challenges.
• A strong commitment to supporting ActBlue’s mission and building an inclusive technology infrastructure.
  
  

NICE TO HAVE

• Experience with traffic management (e.g., NGINX ingress, CDN configuration, failover strategies).
• Familiarity with PCI or SOC2 compliance requirements and best practices.
• Exposure to or interest in reliability testing practices (e.g., chaos engineering, load testing).
• Contributions to platform modernization or reliability-focused initiatives in past roles.
  
  

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year), and additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we can register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

Standard business hours (Mon–Fri), with on-call participation as part of a shared

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Supervisory Responsibilities: None. This role includes mentoring and coaching peers, but no direct reports.

Salary Range Details:

Salary Range: $173,676 - $192,209 - $210,741

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will consider factors such as candidate experience, interview performance, and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

The terms and conditions of this position are subject to a collective bargaining agreement with the Communications Workers of America, the exclusive bargaining agent of covered ActBlue employees.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background and reference check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. Any offer of employment will also be contingent upon the candidate’s agreement to and execution of a formal NDA as part of the onboarding process.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email [email protected].