Quality Assurance Manager
Skills
- 4+ years in Quality Assurance management with demonstrated leadership
- Proficiency in quality management and improvement methodologies (e.g., Six Sigma, Lean)
- Experience with manual and automated testing strategies and tools
- Familiarity with data validation and Data Warehouse testing
- Defect tracking and test-case management experience (e.g., JIRA or similar)
- Strong written and verbal communication for technical and non-technical stakeholders
- Proven ability to define metrics and report QA performance
- Ability to obtain and maintain required security clearance
- Authorization to work in the U.S.
Responsibilities
- Develop and execute a comprehensive QA plan and keep it updated throughout the task order lifecycle.
- Validate and ensure data integrity from source systems through the Data Warehouse and downstream products.
- Track, report, and manage defects; perform quality control and analysis to meet acceptance criteria.
- Create and implement QA strategy aligned with company policy and project goals.
- Establish and monitor IT quality standards and metrics; generate regular QA performance reports.
- Oversee development and execution of test plans, test scripts, and test cases for software validation.
- Manage both manual and automated testing processes and tools.
- Continuously evaluate and improve QA processes and methodologies.
- Hire, train, evaluate, and mentor QA team members to ensure team cohesion and growth.
- Collaborate with IT project managers, developers, and business stakeholders to meet quality objectives.
- Communicate QA progress, risks, and results to senior management.
- Identify quality risks in releases and develop mitigation strategies; lead issue investigations and resolution.
- Maintain comprehensive QA documentation and test outcome records.
Education
- Bachelor’s degree in a technical discipline
- OR Associate’s degree plus 4 years relevant experience
- OR 8 years of relevant experience in lieu of a degree
Benefits
- Medical, Dental, and Vision insurance
- Voluntary Life Insurance and Basic Life & A&D
- 401(k) retirement plan
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Paid Time Off (PTO) and paid holidays
- Telehealth services
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Traveling assistance
Average salary estimate
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