Head of User Experience
Skills
- Leadership of large, cross-discipline UX organizations in B2B SaaS
- Deep expertise in interaction design, information architecture, visual and content design
- Strong UX research and usability testing practice
- Experience designing and scaling design systems and accessibility practices
- Fluency in AI/ML concepts and designing trustworthy AI experiences
- Excellent cross-functional influence, communication, and stakeholder management
Responsibilities
- Define and champion a holistic UX vision and strategy aligned to company goals and measurable business outcomes
- Build, scale, and develop teams across Product Design, UX Research, Content Design, and Visual Design
- Establish design principles, patterns, systems, and guidelines to ensure cohesive product experiences
- Partner with Product, Engineering, and GTM leaders to embed user-centered design into roadmaps and decisions
- Drive research, usability testing, and continuous feedback loops to validate and improve experiences
- Lead UX innovation for AI-driven interactions, ensuring trustworthy, explainable, and human-centered AI experiences
- Balance strategic leadership with hands-on design work and execution as needed
- Define UX processes and metrics that measure quality, speed to market, and impact
Education
- Bachelor’s degree in Design, HCI, Human Factors, or related field, or equivalent experience
- Advanced degree or continuing education in design/UX is a plus
Benefits
- Comprehensive health, life, and disability insurance
- 401(k) employer matching program
- Paid time off, paid holidays, and quarterly self-care days
- Paid parental leave
- Stock options (subject to board approval)
- Learning and development resources including LinkedIn Learning
- Wellness programming and Employee Resource Groups
- Equipment and support for remote or office work
Average salary estimate
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