Fast Facts

The Field Education Manager at WorldStrides will enhance the learning experience for Course Leaders through training, support, and resource development, while working closely with the Course Leader Management Team.

Responsibilities: The role involves recruiting Course Leaders, managing training sessions, supporting their development, and ensuring effective communication and documentation within the team.

Skills: Strong relationship building, verbal, analytical, organizational, and project management skills are essential for success in this role.

Qualifications: A bachelor's degree is preferred; candidates should demonstrate strong planning and decision-making capabilities.

Location: Position is based in New York City, New York with occasional travel for office representation.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $65,000 - $85,000.

Job Description:

The Field Education Manager (NY) joins the fast-paced Course Leader Management Team in support of our mission to provide a world class on tour experience for our students through experiential learning and LEAP. The Field Education Manager is responsible for shepherding Course Leaders through their learning journey, designing field trainings, developing activities and resources, and providing individual support to CLs. This position reports to the Director, Course Leaders.

Responsibilities: 

• Assist with recruiting and interviewing prospective CLs
• Manage ride alongs and small group trainings for new Course Leaders
• Develop targeted small group trainings for returning CLs
• Represent CL team in NY office, March-June, other dates as required
• Support and incorporate LEAP education philosophy
• Reinforce engagement strategies with CLs
• Work with Curriculum and Academics to review/develop training materials
• Support all CLs on program: itinerary questions, group management, etc.
• Evaluate CLs in the field
• Maintain accurate and up-to-date documentation.
• Maintain knowledge of company policies and procedures to serve as an effective resource for staff.
• Support company policies and management decisions with a sense of urgency and professionalism.
• Foster communication within the division, with other divisions and with management.
• Seek out and participate in internal and external programs that facilitate personal and professional growth.
• Identify and discuss personal and professional growth goals.
• Write and deliver self-performance appraisal on an annual basis.
• Develop and maintain a culture of teamwork, positive communication, and fulfilling the WorldStrides mission

Qualifications:

• Bachelor’s degree preferred but not required
• Ability to develop and successfully execute short and long range plans
• Strong relationship building skills
• Strong verbal and analytical skills
• Strong organizational skills
• Short & long-term project management skills
• Strong written and verbal communication skills
• Demonstrated ability to make informed and analytical decisions while under pressure

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
• 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
•  Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Opportunities for paid and discounted travel.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Employee Assistance Program (EAP)
• Paid Parental, Caregiver, and Disability leave.
• Team Member Discount Program