Sr. Microsoft D365 Application Support & Development Specialist

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

We are looking for a Senior Microsoft Dynamics 365 (D365) Application Support & Development Specialist to join our growing team. This role will focus on supporting, enhancing, and developing enterprise solutions across:

·       Microsoft D365 Customer Engagement (CE)

·       Microsoft D365 Finance & Operations (F&O)

·       Microsoft Power Platform (Power Apps, Power Automate, Power BI)

·       Ancillary Microsoft applications integrated with D365

The ideal candidate has strong skills in application support, troubleshooting, and custom development, and can collaborate closely with business users to deliver scalable, high-performing solutions.

• Provide advanced application support for D365 CE, F&O, and Power Platform solutions.
• Perform custom development and implement system enhancements.
• Partner with business stakeholders to analyze requirements and design solutions.
• Create and maintain Power Apps, Power Automate flows, and Power BI dashboards.
• Manage system integrations using Azure Logic Apps, APIs, and third-party connectors.
• Lead incident resolution, root cause analysis, and performance tuning.
• Support release management, upgrades, and system patches.
• Document system architecture, configurations, and workflows.
• Mentor junior staff and provide guidance on best practices in D365 and Power Platform.
• Act as a key point of contact for vendors and Microsoft support escalation.

• 5+ years of hands-on experience with D365 CE and/or D365 F&O.
• Strong expertise in the Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Proven custom development experience
• Solid knowledge of D365 integrations (Azure Functions, Service Bus, Logic Apps, APIs).
• Experience with data migration, transformation, and reporting
• Strong problem-solving, analytical, and communication skills.
• Bachelor’s degree in Computer Science, Information Systems, or related field.

• Microsoft certifications in Dynamics 365 and Power Platform.
• Experience with Field Services, Call Center modules, and Resource Scheduling Optimization (RSO).
• Exposure to ancillary Microsoft solutions (SharePoint, Outlook, Teams).
• Knowledge of Azure services (Azure Data Lake, Synapse, Functions).
• Familiarity with DevOps practices and CI/CD pipelines for D365.
• Understanding of Agile methodologies and working in cross-functional environments.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.