Fast Facts

WGU is seeking a Staff Software Engineer (Salesforce) to lead the development and evolution of its Salesforce ecosystem, directly impacting the student experience and enrollment processes.

Responsibilities: Key responsibilities include leading engineering teams in delivering Salesforce solutions, mentoring engineers, enhancing the Student Self-Service Enrollment platform, and collaborating with cross-functional teams to design scalable and secure systems.

Skills: Candidates must have over 10 years of software development experience with at least 5 years in Salesforce engineering, expertise in Apex, Java, REST APIs, and integration tools like Mulesoft, along with strong communication and problem-solving abilities.

Qualifications: A Bachelor's degree in Computer Science or related field is required, and Salesforce certifications or experience with Salesforce architecture are preferred.

Location: This is an in-office position located in Salt Lake City, Utah, USA.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $120,000 - $180,000.

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 411Pay Range: $ - $

Job Description

Location: Salt Lake City, Utah

As a Staff Software Engineer (Salesforce), you’ll lead the evolution of WGU’s Salesforce ecosystem, shaping systems that power our student experience, enrollment processes, and operational excellence. This is a high-impact role where your technical leadership will directly improve the lives of thousands of students.

What You'll Do

• Lead engineering teams to deliver high-quality Salesforce solutions on time and within budget
• Serve as a trusted technical expert across multiple Salesforce domains, guiding 12+ engineers and collaborating with architects, product, and project managers
• Enhance and evolve WGU’s Student Self-Service Enrollment platform, a mission-critical system supporting student access and enrollment
• Design resilient, secure, and scalable Salesforce solutions that integrate with WGU’s cloud ecosystem (AWS, Mulesoft, Informatica)
• Implement modern engineering practices to improve performance, reliability, and maintainability
• Partner with cross-functional teams to build cohesive, future-ready systems
• Mentor engineers through coaching, technical reviews, and thought leadership

What You'll Bring

• 10+ years in software development, including 5+ years of hands-on Salesforce engineering experience across multiple clouds and managed packages
• Expertise in Apex, Java, REST APIs, SOQL/SQL, Spring Boot, and integration tools like Mulesoft or Informatica (IICS)
• Experience designing for scalability, reliability, and performance in cloud environments (AWS, GCP, or Azure)
• Proven ability to mentor engineers and lead through influence
• Strong communication and problem-solving skills, with the ability to translate complex technical concepts for varied audiences
• Understanding of Salesforce governor limits, development lifecycle, and best practices for CI/CD, testing, and security
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Bonus Points if You Have

• Experience with Salesforce architecture or contact-center integration (CTI, SIP/VoIP, IVRs)
• Salesforce certifications (Platform Developer I/II, JavaScript Developer I)
• Familiarity with higher education or SaaS-based platforms at scale

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager.

What to Expect

At WGU, our mission drives everything we do—including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.

We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you’ll hear from a recruiter or hiring manager who will guide you through the process and help you know what to expect at each stage. We aim to communicate decisions promptly and respectfully.

Here’s what that typically looks like:

• Introductory call with a Talent Partner (30 minutes)

• Interview with the hiring leader (45 minutes)

• Technical team interview (1 hour)

Work Location

This is a full-time, in-office position at WGU’s office in Salt Lake City, Utah.

While we welcome talented applicants from all backgrounds, WGU is not able to provide visa sponsorship for this specific role.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.