Patient Support Ecosystem SME (Business Development Engagement)

Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations.

We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. In North America, Wavestone operates from hubs in New York City, Pittsburgh, Dallas and Toronto. We work closely with CEOs and technology leaders to optimize IT strategy, sourcing models, and business processes and are committed to building lasting partnerships with our clients.

Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions – contributing to one or more of our core 4 capabilities:

Business Consulting | Business Strategy & Transformation, Organizational Effectiveness & Change Management, Operating Model Design & Agility, Program Leadership & Project Management, Marketing, Innovation, & Customer Experience

Technology Consulting | IT Strategy & CTO Advisory, Technology Delivery, Data & Artificial Intelligence, Software & Application: Development & Integration, SAP Consulting, Insurance/Reinsurance

Cybersecurity | Cyber Transformation Remediation, Cyber Defense & Recovery, Digital Identity, Audit & Incident Response, Product & Industrial Cybersecurity

Sourcing & Service Optimization | Global Services Strategy, IT & Business Process Services Outsourcing, Global In-House Center Support, Services Optimization, Sourcing Program Management

Read more at www.wavestone.com

The Patient Support Ecosystem SME will ensure our clients patient support ecosystem engagement delivers market-leading quality and thought leadership, we are engaging an experienced Subject Matter Expert (SME) on a limited, short-term basis (~40 hours over 4 weeks).

This SME will augment the core consulting team by providing deep industry perspective, validating our approach against best practices, and helping shape differentiated insights that strengthen our position for future business expansion within the client.

Structured as a strategic growth and business development role, the focus of this engagement is to ensure we deliver an exceptional product that differentiates Wavestone in the market; directly influencing the quality, credibility, and strategic impact of the final deliverable and helping Wavestone demonstrate distinctive value and secure subsequent phases of work.

Engagement Scope:

• Provide expert input on the design and validation of the patient and HCP support ecosystem framework.
• Offer strategic guidance on industry trends, innovation levers, and best practices across patient engagement, adherence, and access models.
• Participate in working sessions and internal reviews to assess progress, identify opportunities for differentiation, and ensure alignment with client priorities.
• Contribute to thought leadership elements (e.g., guiding principles, future-state archetypes, or capability frameworks) that can be leveraged in business development efforts.
• Support the consulting team in framing strategic narratives and recommendations that position Wavestone for continued partnership growth.

Expected Outcomes:

• Enhanced quality and credibility of the patient support ecosystem deliverable.
• Strengthened Wavestone positioning through embedded thought leadership.
• Clear differentiation of our approach in upcoming client discussions and follow-on phases.
• Creation of reusable content and insights for business development and marketing purposes.

• Experience as a Patient Support Ecosystem SME within the pharmaceutical industry.   
• Ability to work at our clients East Hanover office on a hybrid schedule.
• Well-developed communications skills, including expertise in delivering compelling presentations to stakeholders. Demonstrated customer focus that conveys a genuine concern for customer needs and generates customer satisfaction.       
• Ability to build trusting interpersonal relationships, and model professional demeanor when faced with opposition, pressure, or stressful conditions.  

Wavestone is an equal opportunity employer. We embrace diversity as a core component of our culture. Our collective success depends heavily on the recruitment and inclusion of qualified professionals, regardless of individual characteristics such as race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity, disability, veteran’s status, or any characteristic protected by law.