DevOps Engineer - job 1 of 3

WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.

We are looking for a DevOps Engineer to join our amazing Cloud Engineering team. We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users. 

If you're excited about developing and working on innovative products, solving technical challenges, and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.

As this role will support our Federal business, US Citizenship is required.

Hybrid role - 3 days a week in our SAP NYC office

• Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
• Help implement and maintain observability solutions for monitoring system performance and reliability.
• Support local development environments to optimize developer workflows.
• Work with development teams to ensure infrastructure aligns with project requirements.
• Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
• Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
• Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role
• Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm.
• Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.
• Proficiency in AWS cloud platform.
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
• Experience in managing databases, such as Mysql, Postgres and MongoDB.
• Familiarity with security best practices and tools for infrastructure and application security.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work effectively in a collaborative environment.
• A proactive and self-motivated approach to learning and adopting new technologies.
• Passion for continuous improvement and operational excellence.

• At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
• Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
• Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
• WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
• WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
• WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
• Robust Retirement Contributions: Ask HR about the specific offerings for your region!
• SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.

Our job titles may span more than one career level. The base salary for this position is between $100,000-$150,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.