UX Researcher

Viget is an independent digital agency that has been branding, designing, and building digital products and platforms since 1999. Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. We work from four offices (hybrid) and remote locations throughout the U.S., and utilize a proven cadence of virtual and in-person meetings and retreats to build comraderie and stay connected. We love our team.

At Viget, UX Researchers produce compelling insights and recommendations that result from rigorous analysis. Their findings improve clients’ products and users’ experiences. The ideal candidate embraces a mixed-methods mindset and is excited to work as part of collaborative, multidisciplinary teams to shape digital products and experiences.

In between projects, we share our opinions and write about our methods.

• Collaborate closely with client stakeholders and cross-discipline project teams, helping them use research insights to make effective decisions.
• Design and execute research studies integrating qualitative and quantitative methods such as interviews, observation, usability testing, surveys, and behavioral data analysis.
• Conduct research at different stages of the design process — from leading initial product discovery to validating design solutions.
• Clean and analyze data from analytics tools, clickstream tools, and user surveys. Use tools and programming languages (e.g., R, Python) for data manipulation and statistical analysis as needed.
• Synthesize findings and articulate insights in a compelling and actionable way. You will not only share what the data says, but what it means for the project and how it should influence the strategy. 
• Influence the work of disciplines like product design, UX strategy, and development. You will help your teammates leverage your insights by actively participating in and contributing to the creative process.
• Work flexibly and efficiently, exercising a balance between research rigor and speed.
• Consistently meet deadlines and be considerate of clients’ project budgets and timelines.
• Take pride in listening, communicating, and collaborating exceptionally well.

• Work with clients to define research questions and goals for an upcoming study.
• Analyze behavioral data to understand how users interact with an ecommerce site.
• Conduct generative user interviews with small business owners as part of a discovery effort.
• Collaborate with teammates to generate strategic product recommendations.

• Have example work you can share with us to illustrate how you approach the research process, preferably in an online portfolio.
• Have a degree, certification, or equivalent work experience showing aptitude with UX research.

• Embodies our core values of integrity, work ethic, collaboration, creativity, and lifelong learning.
• Values mentorship, learning, and sharing knowledge.
• Writes and speaks clearly and effectively when collaborating with teammates and clients.
• Believes in and supports our commitment to building a diverse and inclusive company.

• Annual base salary of $70,000 - $100,000 (mid level) or $90,000 - $120,000 (senior level) per year depending on skills and experience
• Additional comp available via spot performance bonuses, sales referrals, and new hire referrals
• 401(k) retirement plan matching up to 4%
• 100% company-paid health and dental coverage for you and your family
• Stipends for wellness (apps, gyms, etc.) and connectivity (mobile phone or home internet)
• 15 days PTO (20 after 2 years), 9 paid holidays, and 2 community service days per year
• Up to $2,000/year in conference and training (professional development) budget

How to Apply:

Introduce yourself using this application form. Our recruiters look forward to reviewing your application. Please note: Viget is a small company hiring with intentionality. Real humans will read your application.

We encourage you to apply even if you don’t meet 100% of the qualifications and are actively seeking people from underrepresented groups to join our team.

Before you get in touch, feel free to learn more about us on LinkedIn, Instagram, Flickr, X, Vimeo, and by exploring pointlesscorp.com.

We maintain a drug-free workplace. We are unable to offer work visa sponsorship at this time.

Viget is committed to creating a diverse and inclusive workplace where all of us feel valued and heard. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, ancestry, socioeconomic status, religion, mental or physical disability, sexual orientation, gender identity, age, marital status, military or veteran status, or any other legally protected characteristics. If you have any questions or need assistance or an accommodation due to a disability, please email [email protected].