Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
We’re hiring a Strategic Finance Lead to be the COO’s right-hand and take full ownership of our strategic finance and executive/board-facing materials. This person will build and run our forecasting and KPI cadence, drive annual planning and headcount strategy, and produce board-ready narrative memos. They’ll also support fundraising execution for potential future fundraises, ensuring the deck, model, data room, and investor Q&A are in excellent shape, without requiring constant CEO/COO involvement.
This is a high-leverage role for someone who is both analytically elite and highly proactive, someone who doesn’t wait to be told what’s needed, and can get to answers fast with imperfect data.
Draft close-to-final board memos: narrative, KPI interpretation, decision points, and recommendations
Create & maintain the board deck / materials (KPIs, strategic updates, operating cadence)
Drive consistent executive reporting so leadership can make decisions quickly and confidently
Translate messy operational realities into clear, concise storytelling
Own annual planning: budget, headcount plan, and cross-functional alignment
Build and maintain a driver-based operating plan tied to funnel metrics
Run scenario planning and sensitivity analysis (base / upside / downside)
Be the “source of truth” on runway, burn, and capital planning
Build/own a robust 3-statement model (IS/BS/CF)
Own unit economics and cohort-based modeling; deeply understand payback, margins, retention
Partner with operators to diagnose variance, identify risks/opportunities, and drive action
Build analysis that helps leadership resolve debates faster (“what matters, why, what we do next”)
Support fundraising execution: deck/model narrative, investor Q&A prep, data room organization
Maintain fundraising-ready metrics and materials so the CEO/COO aren’t reinventing everything
Help with valuation comps, capital structure, and fundraising mechanics
Coordinate close/reporting, ensuring data integrity and consistent KPI definitions
Work with accounting/finance ops to ensure we have clean, timely financials and reporting cadence
Build systems so finance isn’t heroic, it’s predictable
Own ambiguous, high-importance projects that touch strategy, operations, and execution
Partner across teams to drive outcomes, not just analysis
Be a force multiplier for COO
Exceptional financial modeling (3-statement, driver-based, cohorts, scenarios, sensitivities)
Ability to translate analysis into crisp storytelling (memos, decks, exec communication)
High ownership: you run workstreams end-to-end without handholding
Comfort operating in ambiguity with imperfect data
Strong judgment and ability to “make the call” when needed
Can be scrappy and fast, while still producing polished board/investor-grade output
Strong cross-functional collaboration (can push, align, and unblock)
Experience with high-growth fundraising and board prep
Pricing and packaging strategy experience
Fintech / mortgage domain familiarity (nice, not required)
High intensity, high ambiguity environment (expect ~50–60 hours/week)
We value direct communication — respectful disagreement is encouraged
You will be trusted with significant autonomy
You love being the person who makes chaos legible
You can dive deep into numbers and write a narrative that makes executives nod
You don’t wait, you hunt down answers, build the right model, and move the work forward
You’re comfortable being the “adult in the room” on finance/strategy workstreams
You take pride in being safe hands: leadership relaxes because you’re on it
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Valon’s mission is to champion homeowners on their financial journey as the partner they can trust with their home and future.
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