Program Coordinator, Education Abroad

Job Posting Title:

Program Coordinator, Education Abroad

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Hiring Department:

Texas Global

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The University’s 19 colleges and schools enroll over 53,000 students and rank among the top 10 public universities in the U.S. Texas Global is the university's global engagement arm and a recognized leader in international education, based on the success of the programs we deliver and the number of individuals we support. We serve more than 9,000 international students and scholars, as well as more than 4,600 students on education abroad programs annually.

Texas Global  advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected.

Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin.

UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)

• Voluntary Vision, Dental, Life, and Disability insurance options

• Generous paid vacation, sick time, and holidays

• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds

• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

• Flexible spending account options for medical and childcare expenses

• Robust free training access through LinkedIn Learning plus professional conference opportunities

• Tuition assistance

• Expansive employee discount program including athletic tickets

• Free access to UT Austin's libraries and museums with staff ID card

• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

Responsible for advising students and managing a portfolio of education abroad programs. Duties include promoting programs, participant recruitment, application review and selection, development/execution of pre-departure and re-entry sessions, coordination with domestic and international partners, and associated administrative tasks.

Responsibilities

• Manage a portfolio of exchange and affiliate programs and ensure the completion of administrative processes associated with the successful delivery of these programs. Build and maintain professional relationships with key constituents. Serve as the primary contact for students and domestic and international providers/partners, and as a liaison to academic advisors and campus offices regarding education abroad programs and policies. Manage and evaluate existing education abroad program offerings in countries as assigned. Actively contribute to the review of reciprocal exchanges and affiliated programs. Identify and develop new reciprocal exchange and affiliated programs based on the needs of students and/or academic partners on campus. Recruit, advise, admit, and prepare students for assigned programs. Provide students with appropriate academic and program advising. Design and execute information sessions, pre-departure orientations, and returnee sessions individually or as a team.
• Support and contribute to the promotion of programs relevant to a cluster of academic units including, but not limited to: reciprocal exchange, affiliated, faculty-led and internship/experiential. Work directly with assigned academic units to successfully advise students in those units, integrate education abroad into academic degree plans, develop a strong understanding of the academic structure of degree plans and departmental goals related to internationalization, identify opportunities for academic collaborations, and conduct activities supporting mutual goals.
• Ensure the completion of administrative processes associated with the functions above, either directly or through the supervision of student employees. Participate in staff meetings, special projects, and committees, including office-wide strategic planning and policy development. Collaborate on the processing of academic credit and other associated administrative tasks. Contribute as needed to help manage student incidents abroad in collaboration with Education Abroad leadership and Texas Global’s Global Risk and Safety team.
• Work independently and in collaboration with Texas Global’s Marketing and Communications team and assistant directors to develop marketing materials for fairs, tabling opportunities, events, presentations, and poster events, especially to support mobility to programs in assigned portfolio.

Required Qualifications

Demonstration in application materials and interview of the following competencies typically acquired through a bachelor's degree and three years of relevant experience or a master’s degree and one year of relevant experience: Experience developing or managing programs or projects and working well in a team environment. Experience working with college students or similar populations. Exhibit professional demeanor in all activities and interactions, focusing on strong interpersonal/intercultural communication skills. Effective problem-solving skills and quality decision-making; results-oriented; strong organizational abilities; demonstrated experience managing multiple priorities effectively; Strong customer focus, including students, faculty, staff, and external partners; and ability to maintain composure in stressful situations.  Knowledge of student health, safety, and security issues in study abroad programs.  An equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Academic degree in higher education/international education or a relevant discipline and experience working in a higher education context. Experience advising and coordinating exchange, affiliated, faculty-led, internships, or experiential programs abroad.  Significant experience living, studying, or working abroad. Demonstrated regional expertise, especially in Asia, Middle East, Africa, and/or Latin America. Proven knowledge and ability in marketing/outreach. Proficiency in a foreign language.

Salary Range

$51,000

Working Conditions

Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.