AVP Real Estate & Workplace Services Optimization

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

The AVP, Real Estate & Workplace Services Optimization, is a newly created leadership role focused on building the operational structure, planning discipline, and performance reporting framework needed to support Unum’s evolving Real Estate & Workplace Services organization. This position plays a key role in aligning cross-functional services with enterprise strategy by enabling consistent project delivery, informed financial decision-making, and improved service coordination across facilities, corporate security, hospitality, and real estate management.

This role plays a strategic integrator function, supporting operational leaders by creating structure, improving coordination, and enabling delivery across multiple functions. The AVP will lead centralized planning efforts, oversee performance measurement, and ensure compliance with financial and operational standards. They will also shape and implement workplace strategies that enhance employee experience, maximize the value of physical space, and optimize capital and operating expenses.

Job Specifications

• Master’s degree preferred; bachelor’s degree required with relevant professional experience.
• 10+ years of progressive experience in project management, engineering leadership, workplace strategy, or management consulting with demonstrated success in organizational transformation.
• At least 5 years of experience applying structure and process to improve operational performance across multiple functional areas.
• Demonstrated ability to influence, align, and communicate effectively with senior leaders, cross-functional teams, and external partners.
• Proven track record of leading complex initiatives and delivering scalable solutions that drive measurable results.
• Experience coaching, developing, and managing leaders and matrixed teams, including indirect influence across enterprise functions.
• Strong financial acumen with a deep understanding of business operations, capital planning, budget variance analysis, and enterprise reporting.
• Highly collaborative, with a demonstrated ability to build and sustain trusted relationships across technical, operational, and strategic domains.
• Comfortable navigating ambiguity and leading through change, especially in environments undergoing structure-building or integration into mature

Principal Duties and Responsibilities

• ​Serve as a liaison to Finance for all Real Estate & Workplace Services financial planning, including expense, income, capital, and fixed asset tracking and reporting at both project and activity levels.
• Partner with the People & Communications (P&C) organization—including the Strategic Program Office, Communications, and People Delivery teams—to coordinate planning and updates related to P&C strategy and the technology roadmap.
• Collaborate with Talent Strategy and P&C Data Analytics to update headcount growth, occupancy tracking, and forecasts to align staffing and services across real estate functions.
• Identify strategic priorities and define, design, and deliver cross-functional solutions in alignment with business needs and the employee experience.
• Establish and report on key performance indicators (KPIs) for Real Estate & Workplace Services.
• Lead delivery of workplace projects, including facility layout planning, furniture and design specifications, engineering, construction management, and test fits.
• Oversee project portfolio performance, including resource tracking and stakeholder requirements gathering.
• Maintain and improve tracking systems for policies, standards, records, and asset utilization across the workplace portfolio.
• Optimize office layouts and neighborhood plans to enhance productivity, align with business goals, and support Unum’s Workplace Strategy.
• Partner with Strategic Sourcing to manage a portfolio of vendor initiatives aimed at improving cost, service quality, and contract value.
• Facilitate investment analyses and business case development to support strategic decision-making.
• Develop conceptual solution designs and present real estate strategies and investment recommendations to executive leadership.
• Support enterprise priorities and contribute to strategic decision-making as a trusted partner.
• Foster collaborative, high-trust relationships with internal stakeholders, peers, and senior leaders.
• Model effective, persuasive communication and consistently deliver high-quality solutions on time.
• Perform other duties and lead special projects as needed.

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~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$114,100.00-$215,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum