Facility Operations Program Coordinator - Rockne Memorial

The University of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

Do you thrive in a fast-paced environment where no two days are the same? The Facility Operations Program Coordinator – Rockne Memorial is at the center of creating outstanding experiences for students and community members at one of Notre Dame’s most iconic recreational facilities. Working alongside the Assistant Director of Aquatics & Facility Operations – Rockne Memorial, you’ll play a key role in keeping programs and facilities running smoothly while building a strong, motivated team.

As the coordinator, you’ll take the lead in recruiting, training, and mentoring a talented student staff of Recreation Attendants and Operations Supervisors. You’ll collaborate with colleagues across the Smith Center and Joyce Center – North Dome to ensure operations are seamless across all RecSports venues. From overseeing daily facility logistics to shaping a positive and inclusive environment for participants, your work will directly contribute to the energy and spirit of campus life.

This role is a great fit for someone who loves bringing people together, takes pride in developing student leaders, and enjoys the challenge of keeping busy facilities safe, welcoming, and fun. It’s more than just operations—it’s about building community, supporting wellness, and helping students thrive.

This position is a full-time, in-person, 12-month role, with various evening and weekend responsibilities throughout the academic year, as well as some limited evening and weekend responsibilities throughout the summer.

ESSENTIAL DUTIES & RESPONSIBILITIES

Personnel Management

• Work collaboratively with all facility operations coordinators to ensure 240+ student and part-time staff are trained, scheduled, supervised, and evaluated with all University/RecSports policies and procedures.

• Empower student and part-time facility staff to address, problem-solve,  and manage daily activities, facility maintenance issues, special events, and other building needs.

• Develop, coordinate, and lead training with student Operations Supervisors, Recreation Attendants, and part-time staff.

• Responsible for the certification of RecSports facilities staff members in American Red Cross CPro.

• Assist in developing, coordinating, and supervising all RecSports customer service programs and initiatives, including annual all-staff training each August.

• Manage schedules in InnoSoft Fusion recreation management software and educate all staff members on its use and troubleshooting efforts.

• Manage all employment records, including certifications, risk management training, and personnel evaluations.

• Act as a liaison between RecSports and all groups that utilize the facility.

• Assist in the development, coordination, and supervision of all RecSports customer service programs and initiatives.

• Inform the student and part-time facility staff of daily activities and any special events and instruct them on how best to manage them.

Facility Management

• Ensure that all Rockne Memorial spaces, including a 250,000-gallon recreational pool, a 25,000-gallon therapy pool, fitness spaces, locker rooms, classrooms, racquetball courts, basketball courts, and weight rooms, are operated safely and in compliance with RecSports/University policy and procedure.

• Coordinate and supervise daily equipment and towel service check-out programs.

• Coordinate and supervise credit card handling policies and procedures.

• Collaborate and assist in the development, coordination, training, and implementation of all University and RecSports Emergency Action Plans.

• Educate and update staff on proper RecSports Emergency Action Plans including but not limited to first responder responsibilities, evacuation protocols, and bodily fluid clean-up procedures.

• Collaborate and support the aquatics, fitness, special events, intramural sports, club sports programs, and other University and student groups with any facility requests.

• Assist and collaborate with the facilities team regarding the coordination of any special facility access requests.

• Provide coordination and oversight of RecSports programs and events in RecSports facilities. 

• Various evening and weekend work is required for this position, specifically during RecSports operating/programming hours. 

• Serve as an on-campus point of contact and in an on-call capacity for RecSports special events. 

• Collaborate and support the aquatics, fitness, special events, intramural sports, club sports programs, and other University and student groups with any facility requests. 

Additional Duties & Responsibilities

• Participates as an integral member of a large, multifaceted Student Development team interacting daily with colleagues in the Office of Community Standards, Student Activities Office, University Bands, Family Resource Center and student media groups.

• Serve as an integral member of the Facilities Team, comprised of facility operations coordinators, an assistant director, and an associate director.

• Represent RecSports on campus-wide committees.

• Assist with RecSports special events.

• Attend and actively participate in Division of Student Affairs events, programs, and training.

• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree required, master’s degree preferred. Major in recreation administration, sport management, leisure studies, physical education, kinesiology, or comparable degree.

• Demonstrate strong leadership, customer service, team building, and decision-making skills.

• 2-3 years of work experience in facilities in higher education.

• Excellent organization, planning, and communication skills

• Ability to lead and work in a team atmosphere

• The successful candidate will also possess a commitment to the University’s Catholic, Holy Cross mission

PREFERRED QUALIFICATIONS

• Possess a current CPR, AED, and First Aid Instructor certification, or the ability to obtain

• Lifeguard Certification and/or ability to obtain

• Two-year graduate assistantship in Recreation/Student Affairs Facility Operations & Management, Membership Services, or another related area

• Experience working in an aquatics facility, specifically with a recreational pool and/or waterfront 

• Experience working with WhenToWork and InnoSoft Fusion recreation management software.

Salary: Up to $47,000

Application deadline to apply: Septmeber 23, 2025

RESUME & COVER LETTER ARE REQUIRED to be considered for this position. Please add in the attachments section of your application. 

At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.