CRE Engagement Specialist

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

Passionate Educators are needed at the Stride K12 partner school, Texas Virtual Academy. We want you to be a part of our talented team!

The mission of Texas Virtual Academy is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

The CRE/CTE Engagement Specialist supports student engagement for students through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position oversees an assigned caseload of students serving as their primary point of contact with the school with the goal of increasing their academic success.

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

This position offers a base salary of $43,000 plus the eligibility of a performance bonus. 

Essential Functions:   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Oversee an assigned caseload of students serving as the primary point of contact with the school;

• Monitor student participation and work and reach out to students who are not engaging;

• Arrange support conferences as needed to address performance concerns;

• Respond promptly to students who reach out for support;

• Serve as a liaison between the student, Learning Coach, teachers and/or administration to ensure that all school personnel understand how to contact and communicate with the student in a manner that builds relationship between the student and the school;

• Provide outreach, training, and support to families;

• Provide individualized attention and support to students and Learning Coaches identified for training gaps or requesting networking within the school community;

• Serve as a point of contact for all non-instructional issues after placement, ensuring students have all necessary equipment and know both how and when to access their courses;

• Identify school programs, resources, assistance to help each family make the most of what the schools have to offer;

• Support state testing including traveling to in-person test sites throughout the state;

• Increase professional knowledge and skills by attending required staff meetings.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Minimum Required Qualifications:   

• Two (2) years of college AND 

• Two (2) years of experience in education OR

• Equivalent combination of education and related experience 

OTHER REQUIRED QUALIFICATIONS: 

• Strong written and verbal communication skills;

• Excellent problem-solving skills;

• Organizations skills, multi-tasking abilities;

• Customer service focus;

• Adaptable and comfortable in a fast-paced work environment;

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency;

• Ability to travel up to 20% of the time to support state testing and attend training

• Ability to pass required background check.

Desired Qualifications: 

• Experience working with the proposed age group;

• Familiarity with the online learning experience;

• Experience coordinating academically-oriented clubs and extra-curricular activities;

• Experience supporting adults and children in learning and the use of technology;

• An ability to learn new technology tools quickly (e.g. database and web-based tools);

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a home-based position with travel requirements.