The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide integral support to the Enterprise Architecture team by managing key IT governance processes. Assist in driving EA governance business requirements. Ensure alignment with risk organization by driving issue resolution. Create and maintain required reporting and documentation. Work in a direct or indirect leadership capacity to influence collaboration, communication and outcomes of various workstreams.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1. Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.

2. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements. 3. Establish project and work requests requirements using document, business process and workflow analysis.

4. Ensure all stakeholders are involved in requirements gathering activities to facilitate requirements elicitation sessions and walkthroughs with business, Technology and other resources to plan, elicit, capture, analyze and validate business, functional and technical requirements.

5. Perform current state analysis of existing business systems, applications and functions.

6. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale initiatives.

7. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

8. Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter).

9. Improve and optimize service delivery utilizing structured problem solving methodology.

10. Attend business unit management meetings, as needed and facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

11. Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

12. Serves as Subject-matter expert (SME) who can easily analyze the business applications and technologies.

13. Ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

QUALIFICATIONS

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

Required Qualifications:

1. Bachelor degree or ten years of information technology experience with significant experience in software development

2. Eight years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management

3. Ability to work independently and autonomously, as needed to drive desired outcomes

4. Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies

5. Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements

6. Ability to interact with management, business staff, and Technology professionals in order to gather, compile and exchange information on work requests/project requirements

7. Strong meeting facilitation, presentation, verbal and written skills and ability to resolve conflicts

8. Ability to manage multiple concurrent projects, activities and tasks under time constraints

9. Ability to effectively interface with staff at all levels

10. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment

11. Excellent facilitation and organizational skills

12. Strong critical and analytical thinking and problem-solving skills

13. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

14. Understand core systems, applications and technical platforms.

Preferred Qualifications:

1. Manage and optimize established Enterprise Architecture governance processes.

2. Collaborate with Lines of Defense to maintain governance controls, documentation and issue resolution. 3. Develop technical and non-technical documentation to support EA endeavors.

4. Create and maintain reports as required by leadership.

5. Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.

6. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of solutions that meet business requirements.

7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large-scale initiatives.

8. Ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

9. IT Governance experience, including successful closure of audit findings and proficiency with associated repositories (Archer/PPM)

10 Excellent storytelling skills – ability to effectively communicate complex issues to a variety of audiences.

11. Mastery of Excel for complex reporting requirements

12. Strong written communication skills, including extensive experience with technical writing

13. Ability to professionally organize and moderate executive meeting forums

14. Knowledge of IT Architecture concepts and best practices

15. Master’s degree in business administration or related IT field.

16. Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification or Lean Six Sigma experience/certification

17. Proficient in the use of Microsoft Visio and/or ARIS

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)    
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law    E-Verify IER Right to Work