Technical Solutions Engineer (R-00104)

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.

• Lead cybersecurity tool data calls with customer programs and technical leads.
• Conduct detailed technical assessments of cybersecurity tools and platforms.
• Collect and analyze configuration data, logs, integrations, and usage metrics.
• Evaluate tool performance, coverage, tuning, and operational effectiveness.
• Support identification of redundant capabilities and underutilized features.
• Assist with integration mapping between tools (SIEM, SOAR, ticketing, threat intel).
• Document technical findings and contribute to assessment reports.
• Support validation workshops and technical discussions with SOC analysts and engineers.
• Assist in developing transition and optimization recommendations.
• Strong understanding of NIST frameworks, federal security policies, and CISA guidance.
• Experience with cloud and hybrid architectures (AWS, Azure, on-prem)
• Hands-on experience with SOC tools such as SIEMs, EDRs, vulnerability scanners, and
• network security tools.
• Proficient with network security, IAM, EDR/XDR and SOC technologies are highly preferred
• Familiarity with log sources, data pipelines, and security telemetry.
• Experience troubleshooting integrations and performance issues.
• Architect tailored solutions using company products, creating design documents, diagrams, and proposals.
• Understanding of Federal security requirements and compliance reporting.
• Debug complex issues, resolve technical glitches, and provide support for existing systems.
• Guide clients through onboarding, integration, customization, and configuration.
• Relevant certifications (e.g., Security+, GCED, GCIA, vendor certifications) preferred.
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We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:

- Competitive salary, paid twice per month

- Best in class medical coverage

- 100% of medical premiums covered by True Zero

- Company wide new business incentive programs

- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)

- 3 weeks of PTO starting + 11 Paid Holidays Annually

- 401k Program with 100% company match on the first 4%

- Monthly reimbursement of Cell Phone and Home Internet costs

- Paternity/Maternity Leave

- Investment in training and certifications to broaden and deepen your technical skills