Employment Type:

Shift:

Description:

COMMUNITY HEALTH WORKER

ONTARIO, OREGON

PRN

SUMMARY:

A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between health system and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

The Mobile Health Clinic provides essential healthcare services to rural and underserved communities across Western Idaho and Eastern Oregon, including migrant farm sites, homeless shelters, and partner organization locations. Operating similarly to a traditional medical group clinic, the mobile unit is staffed by a provider, medical assistant (MA), registered nurse (RN), and patient service representative (PSR).

We are seeking a candidate who is friendly, detail-oriented, quick to learn, and passionate about delivering high-quality customer service to our patients. Working in the mobile clinic requires active participation in setting up and breaking down equipment, as well as lifting and physical tasks. Team members must be comfortable working in various weather conditions, standing for extended periods, and engaging with a diverse patient population throughout the community.

This position involves travel to mobile clinic sites and includes 1–3 clinics per month, with a commitment of up to 16 hours per week.

Bilingual proficiency in Spanish and English is preferred.

WHAT YOU WILL DO:

• Delivers services to vulnerable and high-risk individuals, particularly those hard-to-reach and/or with social needs, in home and community-based settings

• Assist with coordinating the mobile clinics and provide CHW support to the Ontario area community.

• Coordinates and monitors services, including comprehensive tracking of patients' adherence in relation to care plan objectives per protocol.

• During the mobile, medical clinic, the CHW will perform social needs screenings.

• Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.

• Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.

• Provides basic education regarding chronic health conditions and health promotion in a way that promotes understanding and self-management by the individual. Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.

• Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services. 

• Provides in-service education to service providers (including licensed health care professionals and health professions students) relative to healthcare customs/beliefs of the focus population and works cooperatively with other community agencies and clinical care teams to promote culturally appropriate services.

• Completes timely and accurate documentation of services provided to individuals in electronic medical record or other platform per ministry's protocol.

• Assists with data collection and interpretation relevant to understanding health and social service outcomes.

REQUIREMENTS:

• Must possess a comprehensive knowledge of the local community based on personal lived experience and the ability to articulate the lived experience and perspective.

• Bilingual preferred; Spanish fluency highly desired.

• High school diploma or GED.

• One to three (1-3) years of community involvement experience. Must meet additional state/local requirements as appropriate. Ability to earn a CHW certificate is preferred.

• Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus

• Basic Life Support (BLS) certification is preferred.

• Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.

• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring.

Ministry/Facility Information

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. 

• Best Large Employer, Forbes

• Top 15 Health Systems in the country by IBM Watson Health

• The region’s most advanced Trauma Center (Level II)

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.