Total Expert Careers, Benefits, Review
Drive growth by making customer relationships human again.
Great environment with a little noise
Pros
Start-up energy and good people Gets its customers - sometimes too much Changes seem to be headed in the right direction Good product with interesting opportunities in the data area and new verticals if they can get it rightCons
RIFs sucked last year. Welcome to tech. Mortgage concentration didn't help.We believe that strength comes from diversity and we strive for a culture where every person’s voice, unique lived experience, and talents are embraced and celebrated.
- We are committed to attracting & hiring for diversity of all kinds.
- We are committed to creating better opportunities for inclusion and belonging throughout our employee lifecycle.
- We are committed to establishing and/or refining our internal practices and procedures to ensure equity.
2021 Forbes America's Best Startup Employers, Forbes, 2021 2021 Best Tech Startups in Minnesota, The Tech Tribune, 2021
Senior Tier 1 Technical Support at Total Expert will troubleshoot customer issues across chat, email and phone, act as a subject-matter resource, and help train and mentor support staff for a SaaS product.
An instructional design and enablement professional is needed to build multimedia customer learning experiences and internal product curriculum that improve adoption and cross-functional alignment for our SaaS platform.
As an Associate Professional Services Consultant at Total Expert, you'll manage onboarding and configuration projects, working closely with customers and internal teams to deliver successful SaaS implementations.
This hybrid role at Total Expert combines hands-on software training delivery, customer-facing configuration support, and instructional design to boost platform adoption and customer outcomes.
