VP, Reserves Deputy

Job Description:

Role Summary/Purpose:

Reporting to the VP Reserves Lead within the Credit Forecasting & Advanced Analytics team, you will help drive Synchrony's Current Expected Credit Losses (CECL) estimation process, ensuring financial compliance while anticipating challenges. The Allowance for Credit Losses (ACL) estimate is one of the most critical components of the company’s balance sheet, and it requires quantitative modeling, qualitative analysis, governance, and executive collaboration to manage reserves exceeding $10B.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

Leadership and Strategic Oversight

• Manage one off-shore professional and collaborate with cross-functional teams (e.g., Controllership, Credit Strategy, Client Partners, Finance, Fraud Strategy and Operations, Collections) to develop and manage Synchrony’s ACL (Allowance for Credit Losses) estimates every quarter, as well as the Fraud Reserves.

• Responsible for calculating the ACL and Fraud forecasts

• Provide thought leadership in developing quantitative and qualitative techniques to assess lifetime credit losses and identify emerging portfolio risks.

• Provide detailed analysis of ACL and Fraud movements and projections, to strategic partners for business planning, stress testing (e.g., CCAR), and product development initiatives.

• Prepare documentation and participate in discussions with working groups, senior committees (ACL-C), auditors and regular reviews with regulators (OCC, FRB).

• Support Pricing on new deals and Credit Strategy in developing P&Ls by being responsible for the ACL calculations, using quantitative methods.

Model and Framework Ownership

• Maintain ACL policies and procedures, ensuring compliance with regulatory standards and effective integration of quantitative and qualitative frameworks.

• Coordinate usage of ACL models and non-model tools, partnering with the model development team to refine them, resolve validation findings, and implement improvements.

• Monitor and document model and non-model tool performance, mitigating risks through a robust framework of controls, and action plans for identified issues.

• Work with the loss forecast model (AtLAS) owner to make sure it is suitable for reserve purposes, understanding its methodology, outputs, and limitations.

Governance and Control

• Maintain a well-controlled environment for the Reserves and Fraud L3 processes by continuously fire-proofing the processes, and assist maintaining policy, procedure documentation, and business continuity plans.

• Work closely with Accounting Policy to document the quarterly ACL process and rationale for decisions made in the quantitative and qualitative estimates.

Team Development and Collaboration

• Foster a culture of collaboration and cross-training.

• Coach, support, and develop direct employee through performance discussions, skill-building opportunities, and mentoring to advance their professional growth.

Qualifications/Requirements

• Educational Background: Bachelor’s degree in a quantitative field (e.g., Economics, Mathematics, Statistics, Engineering, Accounting, Finance, Decision Sciences/Analytics, Risk Management) or 10+ years of relevant experience in lieu of a degree.

• Professional Experience:

  • 8+ years in Credit, Risk, or Collections within Consumer Finance or other relevant fields, including 4+ years in roles involving Process Risk Management or Model Risk Management within a Consumer Lending business, with a focus on predictive modeling/estimation (preferably revolving line credit products).

  • 2+ years of specialized experience in Credit Reserves, Credit Loss Forecasting, and/or Stress Testing.

• Technical Expertise: Advanced Excel proficiency with the ability to process data and build reports, creating presentations for non-subject matter experts visualizing complex subjects effectively through graphs and other techniques.

• Leadership Skills: Proven ability to build, lead, and develop high-performing analytical teams, fostering collaboration and innovation.

Desired Characteristics

• Deep Subject Matter Expertise:

  • Strong knowledge of consumer credit lending, especially revolving credit products.

  • Knowledge of macroeconomic indicators, competitor profiles, and industry trends, including their correlations to credit performance.

• Technical Skills:

  • Experience with processes that drive significant financial impacts across multiple teams or business functions.

  • Knowledge of SAS, SQL, R, Python, or similar software for advanced analysis, data processing, and managing large datasets.

• Communication and Management:

  • Skilled in managing interactions with internal reviewers, external auditors, and regulators.

  • Excellent organizational skills to manage competing priorities, deliver accurate results within deadlines, and maintain attention to detail.

• Strategic Thinking and Problem-Solving:

  • A detail-oriented and proactive approach to overcoming challenges and achieving results.

  • Strong analytical mindset with the ability to synthesize complex data into actionable insights. Ability to connect model results and analysis with a comprehensible narrative

Grade/Level: 13

The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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