Online Community and Content Manager

Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society. 

As the Community and Content Manager, you are the face and voice of Paradigm, the online forum through which we connect and support non-profit partners. You are the trusted guide who makes our network of 1,300+ nonprofit leaders feel seen, supported, and energized. If you love sparking conversations, creating content that inspires action, and building spaces where people connect and grow, this is your role. 

You’ll design experiences that bring our community to life. From engaging posts and newsletters to events and discussions, you will help leaders share ideas and learn from each other. You’ll be the one who knows what the community needs, curates content that speaks directly to them and fosters the connections that keep them coming back. 

Every interaction you create will help nonprofit leaders feel not just like participants, but like valued members of a vibrant, mission-driven community. 

• Make informed recommendations on the content strategy and execute community communications, including the Catalyst newsletter 
• Write, edit, and publish content on Paradigm that sparks discussion, shares knowledge, and supports member learning journeys 
• Collaborate with teammates to bring forward new engagement ideas like virtual events, spotlight stories, and curated resource guides
• Monitor member activity and behavior on the platform, identifying opportunities to increase participation and connection
• Post discussion prompts, polls, and updates to encourage interaction among members
• Be the "go-to" resource for members, answering questions, guiding them to resources, and ensuring a welcoming community environment
• Test and refine community engagement strategies to strengthen participation rates
• Support virtual learning opportunities by helping design and execute community engagement focused sessions 
• Partner with internal teams to promote events and ensure high attendance and value for members 
• Bring feedback and ideas from the community into programming design 
• Track and analyze community engagement trends 
• Share member feedback with the Platform Coordinator and team to inform platform improvements 
• Recommend and implement communication workflows that boost member experience 

• At least 3-5 years of experience in community management, content marketing, or digital engagement
• Excellent writing and communication skills with a knack for storytelling and audience engagement
• Creative thinking with experience designing digital community experiences
• High degree of organization and proactive approach to work, with the ability to juggle multiple community initiatives
• Passion for building relationships and creating spaces where nonprofit leaders can thrive
• Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect. 

• Experience working with and/or supporting non-profits and social entrepreneurs 

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace. 
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutionsto complex social challenges. 
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents. 
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive. 

Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.   

We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.