Assistant Warehouse Manager

Southshore is an ISO 9001: 2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois, Nebraska and Iowa. This position is located in Normal, IL. 

The Assistant Site Manager helps lead a team of lift truck operators (LTOs), auditors, customer service representatives (CSRs), and supervisors. The Assistant Site Manager plays a critical roles in ensuring the safe, efficient, and effective functioning of the regional distribution center (RDC), meeting customer requirements, and maintaining a high standard of operational excellence.

• Assist Site Manager with day-today operations of the RDC. Help schedule, assign, and perform various warehousing duties including loading and unloading trucks, put-away and picking, and maintaining warehouse organization and cleanliness.
• Assist the Site Manager, as requested, with the company's HRIS system to ensure that timecard review and approval is completed for employees and temporary employees in a timely manner.
• Assist the Site Manager, as requested, to ensure temporary services receives timecards for temporary employees for payment to their employees.
• Lead, motivate, and direct the warehouse staff to deliver best-in-class customer service through operational excellence.
• Provide coaching and leadership to all site supervisory and on-supervisory personnel, and ensures the company's culture, values, and processes are upheld. Coaching includes, but it not limited to, disciplinary actions, performance improvement plans, and/or commendations.
• Foster a team environment that motivates, inspires, educates, and empowers or team members to reach their full potential.
• Effectively leading through clear, direct and respectful communication.
• Assist with inventory and audit control using warehouse management system (SAP).
• Conduct interviews with potential team members as necessary to ensure proper staffing of the RDC team.
• Maintain records and prepare reports according to processes and procedures.
• Drive continuous improvement through lean thinking and 5S mentality.
• Performs all duties in accordance with Southshore Companies safety manual.
• Regular (punctual and dependable) attendance is an essential function of this job.
• Other duties as assigned.

• Bachelors degree preferred, or an equivalent combination of education and experience.
• 5 plus years of warehouse management experience is required; additional education may be substituted for years of work experience.
• Powered Industrial Forklift License (we will train and provide certification). Prior license/certification is highly preferred.

• Leadership & management skills: must be excellent at leading, assigning work, and motivating staff to deliver exceptional performance.
• Proficient in Microsoft Office (work, Excel, Outlook, PowerPoint) products.
• Excellent written and verbal communication skills.
• Demonstrated ability to prioritize tasks, allocate resources efficiently, and meet operational objectives while managing administrative duties effectively in a continuously changing environment.
• Ability to interface and communicate with customers, the leadership team within Southshore Companies, and the customers' leadership team.
• Ability to pay attention to details.
• Ability to meet deadlines.
• Ability to work the hours the business needs (typically Monday - Friday) with flexibility during peak season, January - April.
• Mechanical aptitude skills are required.
• Knowledge of warehouse SAP program preferred.

• Occasionally required to lift and/or move up to 60 pounds.
• Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
• Manual dexterity is required for operating machinery.
• Occasionally required to bend, twist, turn, kneel, and/or squat.
• Occasionally required to stand and/or walk on the concrete warehouse floor.
• Occasionally required to use hands and fingers to handle or fell objects, tools, or controls.
• Occasionally required to stand, walk, sit and reach with hands and arms.
• Regularly required to sit and work on a computer,
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• Must be able to work in various weather conditions and tolerate exposure to typical noises and smells associated with a warehouse.
• Safety equipment includes but not limited to hi-vis safety vest or shirt, safety glasses, gloves, closed toe shoes, long sleeves, long pants, above ankle socks and masks (as needed).

• $60,000 + based on experience.

• 8-hour shift
• Monday to Friday
• Overtime