eSales Agent - ECONOMYY HONDA SUPERSTORE
Company Description
The eSales Agent is responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their ultimate goal is to generate sales appointments and drive customers to the dealership. The agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The eSales Agent’s responsibility is to deliver a premium customer experience by responding to inquiries in a prompt, professional, accurate and courteous manner.
This highly accountable position uses lead management tools and CRM software to manage the initial guest engagement process. This position will be trained to understand all products and services offered at the dealership, along with current inventory, finance and incentive programs. The agent will receive continuous training in exceptional customer service, sales tactics, overcoming objections, and developing customer relationships.
The eSales Agent will report to the Traffic Manager, if applicable, or Sales Manager. Compensation is tied to appointment and sales performance.
Job Description
Duties and Responsibilities:
- Answer inbound phone calls, internet inquiries, and chats
- Provide guests with timely, relevant responses to address customer questions and needs
- Facilitate providing guests price and purchasing information
- Provide payment options and quotes
- Generate sales and acquisition appointments
- Manage organizers to stay up to date with follow up of all active guests
- Adhere to specific outreach cadence required for new inquiries
- Maintain a thorough understanding of KPIs
Qualifications
- Able to set priorities, multi-task, and achieve goals
- Ability to perform in a fast paced environment
- Bilingual
- Ability to work on a team
- Exceptional communication skills, both written and verbal
- Highly proficient in verbal phone skills
- Ability to establish and maintain strong internal and external relationships
- Strong organizational and time management skills
- Must be adaptable to change
- Proficient using a computer
- Evening and weekend schedule availability required
Additional Information
All your information will be kept confidential according to EEO guidelines.
EchoPark Automotive seeks a Finance Manager to lead financial performance and coach sales at their Birmingham dealership.
Autobahn Motors is looking for an energetic E-Sales Agent to drive vehicle sales through excellent customer engagement and lead management.
Lead customer relationship management and solution selling initiatives as a Territory Account Manager for Cardinal Health’s pharmacy solutions in the Philadelphia area.
Contribute to Box's growth by managing leads and engaging clients as a Sales Development Representative in a hybrid work setting.
Dynamic Outside Sales Representative role at Ferguson focusing on building and maintaining customer relationships in the residential builder market.
Martin Automotive Group seeks dynamic Automotive Sales Consultants to join their Bennettsville Ford team, driving sales success and career growth.
Lead strategic sales initiatives as Director of Sales - Natural at GT’s Living Foods, a market leader in living and natural foods.
Lead the used car sales team at BMW of Arlington, driving sales success and customer satisfaction in a reputable automotive retail environment.
Drive additional revenue for Omni Grove Park Inn & Spa by engaging guests with customized resort experiences as a Resort Experience Planner.
Serve as a Senior Specialty Representative at Amgen, driving product knowledge and sales excellence across a multi-state territory in the biotechnology sector.
Lead the creation and execution of sales enablement programs at Arch, a dynamic fintech startup transforming the private investment space.
Dynamic Coordinator needed to support sales and partnerships in distributing Versant's media properties across diverse platforms in a hybrid work environment.
Territory Sales Manager needed at Fortune Brands Innovations to grow customer relationships and market share in the decking and building materials industry through a remote role based in San Diego, CA.
Drive regional commercial oncology leadership and strategic account growth for Sanofi in the Heartland region as a Regional Business Director.
Drive commercial success and strategic growth in the gastroenterology space as an Area Business Manager at Sanofi Genzyme.
Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...
64 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
