eSales Agent - Crest Honda
Company Description
Sonic Automotive is a Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide.
The eSales Agent is responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their ultimate goal is to generate sales appointments and drive customers to the dealership. The agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The eSales Agent’s responsibility is to deliver a premium customer experience by responding to inquiries in a prompt, professional, accurate and courteous manner.
This highly accountable position uses lead management tools and CRM software to manage the initial guest engagement process. This position will be trained to understand all products and services offered at the dealership, along with current inventory, finance and incentive programs. The agent will receive continuous training in exceptional customer service, sales tactics, overcoming objections, and developing customer relationships.
The eSales Agent will report to the Traffic Manager, if applicable, or Sales Manager. Compensation is tied to appointment and sales performance.
Job Description
Duties and Responsibilities:
- Answer inbound phone calls, internet inquiries, and chats
- Provide guests with timely, relevant responses to address customer questions and needs
- Facilitate providing guests price and purchasing information
- Provide payment options and quotes
- Generate sales and acquisition appointments
- Manage organizers to stay up to date with follow up of all active guests
- Adhere to specific outreach cadence required for new inquiries
- Maintain a thorough understanding of KPIs
Qualifications
Requirements:
- Minimum 1 year call center or sales focused experience
- Able to set priorities, multi-task, and achieve goals
- Ability to perform in a fast paced environment
- Ability to work on a team
- Exceptional communication skills, both written and verbal
- Highly proficient in verbal phone skills
- Ability to establish and maintain strong internal and external relationships
- Strong organizational and time management skills
- Must be adaptable to change
- Proficient using a computer
- Evening and weekend schedule availability required
Additional Information
**All your information will be kept confidential according to EEOC guidelines**
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Momentum Volkswagen is hiring an experienced Automotive Sales Associate to manage leads, conduct test drives, and close vehicle sales at our Houston dealership.
Audi New Orleans (Sonic Automotive) is hiring a Used Car Buyer to appraise, negotiate, and acquire pre-owned vehicles while supporting sales efforts and maintaining exceptional guest satisfaction.
Field-based Specialty Representative responsible for driving migraine brand performance across Northern Colorado through territory management, HCP engagement, and scientific expertise.
Support a busy wholesale sales team as a Sales Assistant responsible for client relations, order entry, showroom and sample management, and sales support tasks.
Drive enterprise adoption of Coder’s Environment-as-a-Service by managing full sales cycles, building trusted relationships with engineering leaders, and closing strategic deals at scale.
M/I Homes seeks a detail-oriented Sales Administrator to manage sales documentation, pricing verification, and administrative sales support for a busy residential homebuilding division.
Support store leadership at Zales Fashion Show by driving sales, coaching team members, and ensuring an outstanding customer experience in a fast-paced retail environment.
Inside Sales Representative at Rexel USA responsible for telephone- and email-based sales, quoting, order processing, and customer relationship development to grow revenue.
Represent Allergan Aesthetics in the Atlanta market as a Hospital Surgical Representative selling medical plastic surgery products to hospitals and surgical teams while building and expanding account relationships.
Lead fundraising strategy and donor relations for The Carter Center’s peace and health programs, securing and managing government, foundation, corporate, and multilateral support.
Lead MongoDB’s strategic partnerships with AI infrastructure providers to accelerate integrations, drive adoption of Atlas, and create measurable top-of-funnel growth for developer and enterprise AI use cases.
Experienced inside-sales professional needed to execute consultative phone-based business development and quota attainment for Allergan's Facial Aesthetics portfolio in the Austin area.
NielsenIQ is hiring a Director, Sales Consulting to lead NIQ Panels sales engagements, delivering tailored analyses, demos and commercial proposals to CPG and retail customers.
Senior fundraising leader needed to head Foundation Relations at The University of Texas at Austin, building a high-performing team and securing major foundation support for campus priorities and the $6B campaign.
Lead partner strategy and sales enablement for Community Financial Institutions at Visa, driving partnerships, commercial agreements, and revenue growth through cross-functional execution.
Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...
44 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
