Associate Director of Maintenance

Job Title: Associate Director of Maintenance

Department: Property Management

Reports to: Director of Property Management

Direct Reports: Maintenance Supervisors, Maintenance Technicians, Property Porters

Location: 1000 E. 60th Street, Los Angeles, CA 90001

Job Type: FULL-TIME

Pay Range: $115,000-$130,000 PER YEAR

JOB SUMMARY
The Associate Director of Maintenance embraces SoLa’s mission and is passionate about communicating and promoting SoLa’s short and long-term goals. The Associate Director oversees the maintenance and upkeep of over 150 properties consisting of over 1500 residential units and growing. Responsible for helping to manage the continuous improvement of the maintenance department and executing long-term strategic plans. Manage, coach, mentor, and develop a high performing Maintenance Team that meets goals and objectives, and delivers best results, added value, and continuous improvements.

ABOUT THE COMPANY

SoLa Impact is an award-winning real estate private equity firm with a double bottom line strategy focused on preserving, rehabbing, and creating high quality... high-quality affordable housing in low-income, Black and brown communities. Only five years after starting its first ground-up project, SoLa Impact was recognized as the 16th largest developer in the nation, and the largest developer based in California by the National Multifamily Housing Council. 

SoLa currently owns and manages over $1.2 billion of multifamily assets, almost all of which are in low-income, Black and brown communities. SoLa is currently leveraging private capital to develop 3,000+ affordable and workforce housing units in California.
We are looking to not only help alleviate but to obliterate the obstacle of housing costs in our most marginalized communities. Having successfully raised and fully deployed its fourth fund ($300 million of equity), SoLa Impact expects to raise over $1.5B through a series of funds over the next 3-5 years from a combination of institutional investors, family offices, and high-net-worth investors. SoLa Impact’s work and strategy have also been the subject of business school case studies at both USC’s Marshall School and Columbia Business School’s Masters of Real Estate program.

BENEFITS

At SoLa Impact, team members enjoy a comprehensive and exciting benefits package designed to support both their personal and professional well-being. From paid vacation time, sick leave, and bereavement days, to robust medical, dental, vision, life, and even pet insurance, employees are fully covered. Our benefit package includes 10 paid federal holidays off each year, and after your first year you receive 2 additional holidays off, bringing your total to 12! The perks don’t stop there—SoLa also provides a 401k plan to invest in your future, free team lunches every Thursday to foster connection, and a $500 professional development stipend to help you grow in your career!

This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind. At SoLa Impact, we believe the work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided.

• Dive deep into SCEP (Systematic Code Enforcement Program) to understand how it operates, and implement strategy to keep Sola’s assets in compliance with SCEP
• Manage the daily operations of the maintenance department; oversee Maintenance Administrators and Maintenance Technicians
• Oversee, manage, and direct all maintenance operations including the timely completion of work; establish standardized processes and procedures
• Increase the department's operational effectiveness by analyzing data, identifying inefficiencies, and implementing improvements
• Develop and manage key performance indicators (KPIs) for each area of responsibility
• Develop strategies to manage department expenses and set clear expectations for material spend; hold team accountable for overages
• Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks
• Work with Maintenance Administrators to create and manage practical routes for the technicians
• Ensure efficient repair schedules and review repair cost estimates
• Evaluate performance of maintenance team to allocate trade specific responsibilities
• Regularly generate comprehensive reports to identify areas of excessive cost and prepare an action plan to correct deficiencies
• Intelligently scale the maintenance department as the organization grows
• Provide technical guidance and expertise to the maintenance team
• Complete other tasks and projects as assigned

EDUCATION & EXPERIENCE

• Bachelor’s degree preferred
• Minimum 8-10 years' experience in residential maintenance management required
• Minimum 8-10 years' hands-on experience in planning maintenance operations required
• Knowledge of technical aspects of plumbing, carpentry, electrical systems etc.

SKILLS & ABILITIES

• Fluent in English and Spanish preferred
• Proficient in Excel and PowerPoint; ability to present data and reports
• Working knowledge of Yardi and other job specific software preferred
• Ability to analyze data and recognize areas of inefficiency
• Excellent interpersonal, and verbal and written communication skills
• Ability to work effectively and independently in a fast-paced, demanding environment
• Organized, proactive/self-starter, creative, detail-oriented, and critical thinking skills required
• Reliable transportation to travel between properties when needed
• Passionate about our mission to help alleviate homelessness in historically underserved Black and brown neighborhoods.

At SoLa Impact, we believe the work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. We are looking to bring someone on board as soon as possible. We provide a rewarding and challenging environment. We expect a lot, but give a lot in return. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided. All qualified candidates will be contacted directly.

SoLa Impact is an Equal Opportunity Employer. SoLa does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind.