Assoc Software Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Team description

We are the Business Continuity Management (BCM) team. We develop applications that help safeguard critical business functions from disruptions—such as cyberattacks, natural disasters, or system outages—and enable rapid recovery of operations.

Summary of role

In this role, you’ll primarily collaborate with developers and quality engineers to build both the front end and back end of applications on the ServiceNow platform. The front end is an in-house solution built on top of React, while the back end uses JavaScript along with our proprietary ORM, GlideRecord. For testing, we use Java, Selenium, and Jenkins. You’ll also work closely with Product Management to help shape the direction and functionality of the product.

What you get to do in this role:

• Build the best cloud software for businesses using a market leading development cloud platform.
• Collaborate daily with a team of like-minded developers, product managers and quality engineers using agile software development methodology.
• Master new areas and take ownership of features that matter to our customers.
• Design features with a core commitment to quality and an eye to how the products will evolve in future releases.
• Work in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 0 - 2 years of work experience in software development
• Achieved no higher than a Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or related field 
• Experience with debugging and testing software through a CI lifecycle
• Experience with Java and/or Python, C/C++, OOP, and Design Patterns
• Experience with front-end technologies (HTML, JavaScript, CSS)
• Some working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
• experience with React, Jenkins, and/or Selenium is a plus

FD21

For positions in this location, we offer a base pay of $117,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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