Salesforce System Engineer (CRM & Health Cloud)

About Sequel 

Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management.  

We are seeking a Salesforce System Engineer to serve as the technical lead and solution architect for our CRM platforms. This individual will own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions. As a key technical partner to the Salesforce Product Manager, you will translate business requirements into scalable, secure, and future-ready solutions. 

You’ll collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security), ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth. 

This role blends architectural thinking, configuration expertise, integration design, and hands-on build. 

• Platform Architecture & Design 

• Configuration & Technical Implementation 

• Integration & Data Engineering Support 

• Release Management & Change Control 

• Compliance, Security & Governance 

• Documentation & Support 

• Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience.  
• 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect. 
• 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments. 
• Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred. 

• Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings). 
• Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads. 
• Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines). 
• Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling. 
• Experience in designing and optimizing data models for both B2B and B2C use cases. 
• Strong working knowledge of HIPAA and data privacy standards. 
• Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred. 
• Strong systems thinking, documentation skills, and the ability to break down complex requirements. 
• Ability to collaborate effectively with business users, architects, and technical partners. 
• Comfortable in fast-paced environments where flexibility and initiative are key. 
• Proven track record managing cross-functional projects and facilitating workshops or requirement sessions. 
• Comfortable working in Agile environments and using tools like Jira or Aha! for backlog and roadmap management. 

Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

At Sequel, we believe that when you thrive, we thrive. That’s why we’ve designed a benefits package that’s as thoughtful as it is generous. From day one, you’re automatically enrolled in our 401k plan—no waiting, no worries—with a 6% company match and 100% immediate vesting. We prioritize your well-being, especially for our employees and their families living with diabetes, with capped out-of-pocket insulin costs and GLP-1 coverage across all plans. With multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions, you can select what suits your needs. Additional benefits include vision and dental plans, employer-paid short-term disability, and voluntary options like accident and pet insurance.  

Need time to relax and recharge? You’ll enjoy flexible PTO and generous paid holidays, all while being part of a culture that values hard work, fun, and support. We don’t just offer jobs—we offer careers that build futures. Join us, and let’s grow together!  

Environmental/Safety/Physical Work Conditions 

Ensures environmental consciousness and safe practices are exhibited in decisions 

Use of computer and telephone equipment and other related office accessories/devices to complete assignments 

May work extended hours during peak business cycles 

Physical requirements such as lifting specific weights 

Some travelling is expected