Associate, Business Intelligence & Reporting

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

***This is a hybrid role located in the Coconut Grove area of Miami***

The Associate, Business Intelligence & Reporting is responsible for data and intelligence activities across an assigned data domain(s) using a risk based, standard business process approach.

• Collaborates with technical support team as BI/business lead on projects, analyzing user needs, preparing enhancement requests, supporting technical development/implementation and performing user acceptance testing.
• Collaborates and coordinates with business management to ensure that business and functional informational needs are met.
• Profiles data within their assigned data domains to identify/prioritize areas with greatest data quality concerns.
• Leads key data element identification with data stakeholders across assigned data domain(s) using a risk based, standard business process approach.
• Analyzes and documents functional processes and controls ensuring gaps and deficiencies are inventoried.
• Supports with the development of data and process improvement plans.
• Defines data quality requirements including business rules/controls, metrics and targets.
• Adheres to corporate risk management objectives.
• Develops and deploys operational dashboards and reports to create significant business impact.
• Consults and advises best practices for systems implementation.
• Collaborates with data owners to improve and streamline processes regarding data flow and data quality to improve data accuracy, viability and value.
• Provides additional support for users through training, documentation, system access, report writing guidance and query resolution to help them analyze, understand and utilize available BI data most effectively.
• Partners and collaborates with the business to maintain rules and standards to improve data accuracy and value.
• Identifies inefficient business processes and drives improvements to maximize efficiency.
• Monitors internal and external environments for development of new business processes.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Computer Science, Management Information Systems or equivalent field. - Required.
• Master's Degree: Business Administration, Management Information Systems, or other equivalent field. - Preferred.
• 5+ Years Relevant work experience - Required.
• Ability to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
• Advanced Knowledge of data modeling, database design development, data mining, and segmentation techniques.
• Advanced knowledge of statistical applications within Financial Services to interpret data requests and identify data analytics opportunities.
• Demonstrated data analysis, data presentation, and data development skills.
• Ability to multi-task and adhere to deadlines.
• Ability to adapt to rapidly changing business environment.
• Ability to adjust to new developments/changing circumstances.
• Ability to influence others.
• Ability to lead and coach junior level professionals.
• Ability to interact with all levels of employees, including senior level management.
• Ability to leverage technology to improve and automate business tasks.
• Ability to maintain and report on confidential information in an appropriate manner.
• Strong Project Management skills.
• Strong problem solving and analytical skills.
• Strong attention to details and can analyze information quickly.
• Excellent written and verbal communication skills.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.