Solutions Integration Engineer III

About the role:

As a Solutions Integration Engineer at Samsara, you will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build and implement B2B integrations with our IoT platform. In a given week, you may work with a large long-haul trucking company, an industrial-scale food producer, and a public utility to map a customer’s integration needs to current and future API capabilities, help building custom integrations, provide guidance and technical training to implementation teams to follow best practices, troubleshoot issues and advocate for fixes on behalf of customers (working with our tech support team), and ensure a successful customer relationship. A successful Solutions Integration Engineer at Samsara will develop a thorough understanding of B2B integrations to ensure the proper technical solution is delivered to our customers.

Your role will be cross-functional, working alongside and connecting product managers, business operations, sales, and systems engineers, enabling you to experience multiple aspects of a hyper-growth company from within. Since Samsara is a fast-growing company with emerging IoT technology, you can expect this role to evolve, with opportunities to take on increasing levels of responsibility and impact our growth

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of liberty and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

• Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
• Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond
• Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects
• Accounts for maintainability, portability, scalability, and reliability in technical designs and knows when to trade them for speed of delivery
• Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc.
• Build, test, validate, and review code to ensure completeness and highest quality deliverables
• Advise and document best practices around integrations using Samara APIs and products
• Test, validate and review code to ensure completeness and highest quality deliverables
• Leads by example: conducts thorough code reviews and provides feedback that is actionable and insightful
• Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience
• Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset
• Contribute to the enhancement of Professional Services methodologies and tools
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years of experience designing and developing Integration solutions using proven architecture methodologies
• Experience in gathering data integration requirements and translating into good technical data designs
• Can write, read, and understand code in Python and one additional programming language (for example, JavaScript, AppScript)
• Proficient in leveraging LLM-based tools for code generation, prompt engineering, automation, and enhancing developer productivity
• Experience with agentic workflows, including the design, orchestration, and deployment of multi-agent systems for enterprise use cases
• 3+ years hands-on experience in developing solutions leveraging any of the modern Cloud Services (AWS, Azure, or GCP)
• Hands-on experience in building or working with RESTful APIs/Webhooks and modern databases
• Knowledge of PowerBI/Tableau, SQL, and data visualization concepts is a huge plus
• Hands-on experience with customer evaluations and deployments, with the ability to juggle multiple customer engagements in parallel
• Proven ability to effectively manage complex projects with a wide range of stakeholders including C-Level executives
• Strong written communication and presentation skills, demonstrated ability to work with a diverse set of teams
• Proficient in using GitHub for version control and collaboration
• Experience working with Modern Agile tools (e.g. Jira, Confluence)

An ideal candidate also has:

• Bachelors in Engineering, Computer Science, or related discipline
• Minimum 3+ years customer facing experience building and supporting Enterprise-scale integrations or API scripting
• Consistent track record of configuring and deploying complex technical solutions
• Familiarity with B2B system integration projects and workflows
• Bias-to-action and hands-on experience delivering business results
• Tinkering with hardware gadgets, sensors, or vehicles is a plus
• Familiarity with fleets and logistics is a plus
• Understanding of vehicle diagnostic systems is a plus

Automatically included at the end of external job posts:

At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Work

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.