Network Engineer

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Position Summary

Responsible for understanding business and technical requirements to develop specific design specifications for operating, network, or infrastructure systems.  Evaluate, recommend, plan, and design solutions. The scope of these tasks will include infrastructure, hardware, software systems and middleware with the objective of seamless integration.  Interface with vendors to resolve hardware and software problems. 

Responsibilities

• Responsible for working with the different business units to develop the engineering design to support the business and operational requirements in one or more of the following areas:  Network Infrastructure and Telecommunications Systems.
• Configure, Maintain and deploy company LANs, WANs and Wireless networks including routers, switches, firewalls, wireless access points, load balancers and other related network hardware.
• Troubleshoot, diagnose and resolve network problems. Research, analyze and recommend the implementation of software or hardware changes to rectify any network deficiencies or to enhance network performance.
• Provides support for network connectivity or related network issues for both internal and external customers. Serve as technical resource on a functional basis for the resolution of complex network problems.
• Participate in various client projects intended to continually improve/upgrade network infrastructures. Regularly interface with technical and business staff and external customers.
• Analyze network activity and network problems to discover and prevent systematic errors. Recommend network design changes/enhancements for improved systems availability and performance.
• Assess network performance and bandwidth requirements to ensure that it meets the present and future needs of the business. Provide network planning recommendations to management.
• Document procedures and keep network diagrams and related materials up to date.
• Knowledge of commercial enterprise-level tools and products to provide network services, including: Web filtering, DNS, TACACS+, VPN and Infoblox.
• Ability to work with data center and IT teams to determine space, power and connectivity needs.
• May be required to work hours other than regular schedule such as nights, weekends and holidays
• Participates in on-call Tier 3 production support activities.  Is expected to have the technical knowledge and capability to handle most problems that may arise.
• Responsible for defining standard engineering designs, templates, processes, and procedures for implementing projects that follow existing IT architectures.
• With administrative direction and assistance from management, leads the evaluation and selection of tools.  Sets up product demos, and objectively evaluates tools. May be responsible for the effective deployment of tools in the group. 
• Responsible for developing the organization by mentoring junior engineers and developing “how to” guides under the direction of the manager.
• Coordinates activities with vendors as required.
• Performs other related duties and participates in special projects as assigned.

• Bachelor degree in Computer Science, Information Systems, Computer Engineering or discipline related to functional work or role with 5-7 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
• Must have strong organizational skills with the ability to multi-task various initiatives and activities. 
• Able to apply broad work experience and knowledge when analyzing complex problems.
• Must be able consistently identify critical elements, variables and alternatives to develop solutions. 
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.  
• Able to explain programs policies and procedures in language that is understood by others.  .
• 5 + years’ experience in routing, core switching, Wireless, firewalls, VLAN, VPN, TCP/IP, DNS, DHCP, Monitoring tools, network topologies and Cisco network components.
• Proficient in the following protocols: Eigrp, BGP, HSRP, and VPN.
• 2 + years’ experience in NetScaler or similar load balancing technologies
• 3 + years’ experience in Palo Alto
• Strong understanding of WAN Technologies including MPLS, DS3, Ethernet and broadband
• Strong understanding of advanced network principles and internet architecture.
• Excellent customer relations skills.

Other Required Qualifications

• Must be a fluent in the principles of Network Technology, including but not limited to Network Strategies, Carrier offerings design, VPN solutions and Cisco Platforms.
• Knowledge of Network, Security and load balancing is required.
• Excellent analytical and problem solving skills..
• Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP).

RRD's current salary range for this role is $90,800 to $145,300 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans