Senior Manager BizOps
Rockstar is recruiting for a mission-driven, high-growth EdTech company backed by leading investors in the education technology space, including GSV, A-Street Ventures, and TMV. This client is dedicated to closing the opportunity gap for students nationwide, delivering measurable outcomes for tens of thousands of students and teachers. The company is experiencing rapid, profitable growth and is building out a small but mighty BizOps team to help drive its next phase of expansion.
About the Company
This EdTech organization believes that when a teacher is put in front of a student, magic happens. The company is on a mission to close the opportunity gap and is supported by some of the biggest names in EdTech. With a 300% CAGR and a profitable business model, the team is focused on driving outcomes for students and teachers alike.
As a member of the BizOps team, the selected candidate will work closely with the co-founders on critical questions and the toughest challenges related to both near-term and longer-term success. The ideal candidate is a strategic self-starter who can execute in a high-growth start-up environment with multiple priorities, quickly seeing the bigger picture and knowing what is required to bring that picture to life. The ability to simplify and quickly execute is essential, as the company is building the plane while flying it.
No problem is too big or too small for this role; the right candidate is always up for the challenge and continuously raises the bar. A willingness to serve in a player-coach role, rolling up sleeves to get the work done, is essential. If this describes you, consider joining this mission to close the opportunity gap.
The Role
As Manager / Sr. Manager, BizOps (Strategy and Ops), the selected candidate will:
- Become an expert on the business and the outcomes machine built across people, process, and technology
- Become an extension of the co-founders by overseeing and executing cross-functional initiatives with aggressive follow-up and communication
- Embed with operating teams to identify and implement process improvements to streamline operations
- Conduct speedy but thoughtful analysis for high ROI executive decision support ranging from deal evaluation to performance marketing decisions to teacher compensation to AI roadmap
- Help establish rhythm of business by regularly analyzing key business metrics to identify actionable trends and insights
- Build compelling presentations for Board meetings, current clients, and internal stakeholders
- Develop and maintain dashboards and reports to track performance and inform decision-making
- Conduct market research and competitive analysis to identify new growth opportunities ranging from partnerships to M&A
Requirements
- Minimum of 3 years of experience in operations, consulting, corporate strategy, or similar roles; MBA is a plus
- Demonstrated experience in a high-growth environment
- Strong strategic thinking skills with the ability to translate strategy into actionable plans
- Excellent communication and influencing skills, comfortable working with executive leadership
- Ability to thrive in a fast-paced and ambiguous environment, shifting priorities as needed
- Passionate about education and committed to closing the opportunity gap
- Remote work for US-based candidates with a preference for those in New York
Traits Sought in All Team Members
(Adapted from Carrol Chang, CEO of Andela)
- Low ego, low drama, servant leader. Shares credit, takes blame. Values being wrong because it means someone else had an even better idea.
- One team mentality. Breaks silos across teams. Puts the company and mission first above individual teams.
- Great listener, hungry for feedback. Always seeking to improve the product, business, and self. Solicits diverse opinions and deeply listens.
- Owner, not renter. Sees a problem and fixes it or finds someone who will. Takes full responsibility.
- Player-coach. Operates at both strategic and tactical levels. Rolls up sleeves and gets scrappy. Empowers the team while actively engaging in important details.
- Business problem solver. Not just a functional expert; consistently approaches the function through the lens of solving business problems.
- Information worker. Communicates aggressively, directly, and succinctly up, down, left, and right using the right channels.
Benefits
The company currently offers the following benefits:
- 100% healthcare coverage for employees and their families
- Access to 401k to help save for the future
- Well-rounded wellness benefits including access to free and low-cost mental health resources and support services
- Fully remote work environment
- Company-owned laptop and home office equipment
- Annual in-person team retreats
- Unlimited vacation policy after year 1 to help recharge
This organization is an equal opportunity employer. Diversity is celebrated and the company is committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let the team know.
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