Solutions Software Developer

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: a Solutions Developer to join the RingCentral Operations Professional Service Innovations. You will participate in the planning, design, and implementation of custom applications, working with small teams, both onshore and offshore, that consist of architects, engineers, and project managers. 

Job Duties:

• Participate in the planning, definition, and high-level design of software and system integration.

• Research, identify, and explore software solution alternatives.

• Translate user stories into technical requirements.

• Collaborate on systems design and integrations with existing applications, systems, and platforms.

• Assess technical risks and define mitigations.

• Engage in a team environment.

• Help ensure quality by performing code reviews.

• Work with a third-party vendor.

• Partner with the Product Manager to design and create user stories and future vision.

• Participate in sprint planning sessions with the team.

• Comfortable with customer-facing calls for customer acceptance testing and troubleshooting.

 To succeed in this role you must have experience in:

• Experience designing innovative solutions.

• Experience in an AWS environment and with microservices architecture.

• Experience with JavaScript, PostgreSQL, GIT Hub.

• Knowledgeable with various SLDCs.

• Experience with HTTP/Rest API. 

• Strong analytical, problem-solving, and conceptual abilities.

• Excellent verbal and written communication skills.

• Experience with software development lifecycle fundamentals and best practices.

• Ability to prioritize tasks.

• Above-average collaboration abilities.

• Ability to work in a very diverse, multicultural environment.

• A passion for delivering custom and product projects.

• Growth mindset.

  Desired Qualifications:

• Bachelor’s degree and training in a technical discipline or equivalent experience.

• 1-3 years of software development.

• Experience with Node.JS, GitHub, AWS, API Design.
   

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave 

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program
   

RingCentral’s Global Service and Support team leads the post-sale experience for our customers—making sure their every need is met, and that they’re able to use our products effectively and easily.  As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $75,000 and $100,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.