Engineering Manager, Retail Media - US Remote

About QSIC

QSIC is reinventing in-store audio. We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive growth for retailers and brands. Our story began in Australia over a decade ago with a love for music and a simple purpose: to create value that others can’t see. We sought to bring that to life through exceptional audio experiences,  so we built the leading intelligent in-store audio platform for retailers and brands. At QSIC, in-store audio has never been just “background noise.” Audio has the power to change the atmosphere, spark emotion and shift the atmosphere. When it’s seamlessly woven into an in-store experience, it doesn’t just play – it connects. It engages shoppers without distracting them, influences decisions where it matters most, and elevates the entire shopping journey. Today, QSIC technology powers thousands of stores across three continents, reaching over 100 million shoppers each month. 

- QSIC’s Ad Platform removes the friction of ad production, and instantly creates targeted, brand-aligned messaging with AI. Advertisers can use our Planning solution to eliminate guesswork by having their messages dynamically placed in the market - at the right time, for maximum impact. Every ad play is recorded and verified, providing unprecedented transparency. 

-QSIC’s In-Store Audio solutions deliver intelligent, scalable and personalised playlists to match brand identities, and automated volume control to adjust for every moment!

- QSIC Intelligence provides enhanced targeting, and predicts the right message for every moment using our data-driven insights. The QSIC Intelligence solution includes performance analytics and self-service reporting. 

Our motivation is to create value that others don’t see. Our promise is to use audio, intelligence and relentless dedication to transform spaces and deliver results. We have team members based in Australia, the United States and Mexico, and received Series B funding in January 2025. We’re just getting started!

About the role

QSIC is looking for an experienced Software Engineering Manager to lead a full stack Product Engineering team which will develop our innovative Retail Media products using Python/Django, React and Golang. As one of the first North America-based Engineering hires outside of our Australia-based, remote-first Engineering team, you will grow and anchor our Product Engineering culture. Day to-day, you will also collaborate closely with the QSIC Dallas office, and other North American-remote team members. This is a fulltime, remote role required to be located in the Pacific or Mountain timezone, to ensure overlap with both our Dallas and Australia teams. This role may be performed from Canada, as a temporary worker engaged via one of QSIC’s staffing partners.

A typical week in this role may include:

- Collaborating with your Product and Design peers to guide your team through day-to-day development work using a lightweight agile process.

- Guiding and mentoring your team using 1:1s and team ceremonies to ensure that they are productive, motivated, and contributing to the wider QSIC team.

- Helping hire and onboard Engineering talent in partnership with the Global Talent Lead and CTO, both for your team and as part of expanding the QSIC Engineering footprint further in North America.

- Providing technical input into the product discovery process, shaping the roadmap and priorities for your team.

- Collaborating with our Australian team on architecture, engineering practices, and processes, to ensure a high performing Engineering organisation.

- Collaborating with non-technical stakeholders across the business to engage them in the product development process and help them better understand technical projects.

As someone with a background building production-grade web applications, and managing teams that do so, you’ll bring a passion for delivering stable, robust software, and a drive to continually improve the experience for our end users. You’ll be eager to collaborate through the entire development lifecycle - participating in our product discovery process, contributing to code review and design review practices, and ensuring long term ownership of the products your team ships. You’ll be someone who is seeking to grow and learn in a fast-paced technology company, and keen to play a part in supporting QSIC’s continued growth and scale, globally.

What You’ll Do

- Manage day-to-day product engineering work on our retail media products. This includes internal tools to manage our retail media network, as well as end-user tools and API integrations to help our clients visualise and manage their own advertising network.

- Lead the processes and ceremonies in your team along with your partner Product Manager.

- Run lightweight, agile, kanban style processes around team planning, development roadmap and product discovery.

- Establish, hire and onboard a team of software engineers focussed on full stack product engineering on our retail media products.

- Manage the wellbeing, performance and career growth of a team of engineers of various skill levels. You will ensure your team is making sound technical decisions as they work on our codebase in Python/Django, React and Golang.

- Collaborate with the Product team to provide technical input to the product discovery process, influencing prioritisation, identifying dependencies, and aligning your team’s work to the strategic technical and product vision.

- Collaborate with Engineering Leadership peers in Australia to ensure that engineering practices and architectural decisions are robust and consistent across the whole Engineering organization. As a member of this team, you will collaborate closely to iterate on the technical vision and developer experience for the wider QSIC product and systems.

- Collaborate with your Product Manager to act as a conduit between Engineering and the wider North American business, working with direct stakeholders as well as building empathy and understanding more widely across the teams.

- Manage our in-hours support, after hours on-call, and incident response processes in US business hours.

-Collaborate with other technical teams, including Operations, Support, and Data, to share technical knowledge and identify opportunities for improvement.

About You

Experience 

You must have:

- Experience managing full stack software engineering teams (>5) engineers in a remote first, fast scaling business. You will have led projects through iterative agile development processes from discovery through build and maintenance, using industry standard tools like Jira and Github.

-Experience building and maintaining products in the retail media, advertising, adtech/martech or data visualisation space.

- Demonstrated ability to lead cross-functional, agile teams in a fast paced, collaborative environment. You will have experience fostering close collaboration between Product, Engineering, Design and non-technical stakeholders to ensure a responsive, high quality, iterative development process.

- Experience with our technology stack (Django/Python, React, Golang) or similar technologies to the level that you can actively contribute to discussions about implementation, architecture, CI/CD and code review. We don’t expect you to be coding on the critical path, but you’ll be comfortable submitting a pull request or two if the opportunity presents itself.

- Experience hiring remote talent, with experience building and guiding teams that are cohesive, have high levels of engineering maturity, while remaining pragmatic and motivated.

- Experience scaling, maintaining and iterating on production-grade products over a period of time, with experience managing feature delivery against technical debt and maintenance requirements.

- A high level of autonomy and self-reliance, able to manage multiple streams of work with a variety of stakeholders.

- Strong, demonstrated ability to work effectively in a remote-first organisation that crosses timezones and cultures.

- Full, unrestricted work rights for the United States (unfortunately we are unable to offer immigration assistance for this position).

Bonus points if you:

- Have experience with:

* Using and managing CI/CD pipelines, ideally with Buildkite and/or Github Actions.

* Using and managing AWS, in particular services such as S3 and ECS.

* Observability and monitoring tools - we use Datadog, but you may be familiar with another similar tool.

* The development and management of externally facing APIs or API integrations.

* High-throughput or complex data applications such as video or voice.

*Hardware projects, such as electronics or embedded systems.

Our Values

- Honesty First: Keep it real, mate. We celebrate frank communication that is direct, open, respectful, and fair. We choose honesty over getting it “perfect” every time.

- Invent Solutions: Roll up your sleeves. We see a problem and don’t dwell on it but rather - we understand it, we own it, we solve it. We don’t see a wall, but a hurdle ready for us to take.

- Learn Everyday: Soak it up.​ We have a genuine insatiable curiosity and never take ourselves too seriously. 

- One Team: We are all in this together. We value the diversity of our people—their nuances and differences. When we come together as a team, that’s what makes us truly great.

At QSIC we recognise there is no such thing as a ‘perfect’ candidate. QSIC is a company where everyone has an opportunity. So however you identify, and whatever background you bring with you, please apply if this role interests you. QSIC is an equal opportunity employer, and we know that a diverse workforce is crucial to our success as a business!

QSIC takes a market-based approach to pay, and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The below range (for United States based candidates) may be modified in the future:

$195,000 —$275,000 USD