Scheduler - job 1 of 3
Overview
Presbyterian is seeking a Scheduling Customer Service Rep! Schedulers are responsible for providing customer service for patients needing appointments, referrals, messaging assistance, and maintaining patient demographics.
Type of Opportunity: Full Time FTE: 1.0/40 Hours per Week
Work Schedule: Varies Days and Hours
How you grow, learn and thrive matters here.
- Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
- Loan forgiveness through the New Mexico Higher Education Department
- EPIC electronic charting system
This position is eligible for the Northern New Mexico differential of $4.00 per hour. (This differential may be adjusted or discontinued based on business requirements.)
Qualifications
- High school diploma
- One to three years office/business experience, call center experience preferred.
Responsibilities
Provide patient-centered customer service including triage, appointment scheduling, referrals, messaging, and demographic updates
Answer and place calls using skill-based routing, meet performance standards, and resolve inquiries efficiently
Foster positive relationships with patients, providers, and partners while acting as their advocate
Ensure quality and timeliness in responses, promoting satisfaction and loyalty
Contribute to process improvements by documenting procedures and identifying common issues
Conduct research and provide benefit interpretations using internal resources
Collaborate effectively within teams and across organizational initiatives
Record all interactions in appropriate systems to support accurate reporting
Coordinate meetings with stakeholders for training and process support
Oversee end-to-end patient encounter including scheduling, registration, payments, and reconciliation
Benefits
We're all about well-being, starting with yours.Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.Learn more about our employee benefits.
About Presbyterian Healthcare ServicesPresbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses.
Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
USD $22.56/Hr.Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Provide direct patient care and procedural support as a Medical Assistant in Presbyterian’s outpatient orthopedic clinic, handling rooming, medication administration, specimen collection and EMR tasks.
A full-time Medical Assistant is needed at Presbyterian's Renal Transplant outpatient clinic in Albuquerque to provide clinical support, manage patient flow, and handle EMR-driven administrative duties.
Agilent Technologies is hiring a Field Service Center Manager in Winooski, VT to lead a team of service engineers and technicians and ensure exceptional customer outcomes, employee satisfaction, and operational efficiency.
TP is hiring remote Customer Service Representatives to deliver exceptional customer care across phone, chat and email while supporting a fast-paced, structured work-from-home program.
Presbyterian Healthcare Services is hiring a Patient Scheduler I to manage surgical and procedure scheduling at the Albuquerque PMG Surgery Phone Center, ensuring accurate bookings and excellent patient experience.
Republic Services is seeking a detail-oriented Customer Support Specialist I in Tacoma to manage customer communications, process documentation and support facility operations for compliant waste handling.
Sutter Health is hiring a Patient Services Representative II (Float) to manage patient check-in, scheduling, insurance verification, and EHR updates across PAMF outpatient sites in Mountain View, Sunnyvale, and San Jose.
The Recovery Village seeks a dependable Intake Coordinator in Winter Park to manage initial client screenings, admissions coordination, and caller support during evening shifts for addiction and mental health services.
Village Green's Coppia property in Chicago's West Loop is hiring a personable Concierge to deliver exceptional front-desk service, support leasing activities during off-hours, and enhance resident experiences.
Monster Transmission & Performance is hiring a remote Client Care Representative to handle customer inquiries, manage Zoho tickets, and deliver timely, professional support while maintaining detailed documentation.
Teleperformance is seeking an onsite Healthcare Customer Expert in Las Vegas to field inbound calls from medical professionals, verify benefits, and deliver accurate, empathetic support in a fast-paced contact center.
Williams Lea, by RRD is hiring an onsite Receptionist in Los Angeles to manage the front desk, answer multi-line phones, greet visitors, and support administrative operations.
Lattimore Physical Therapy seeks a dependable, detail-oriented Medical Secretary to handle front-desk operations, patient scheduling, and administrative support in a busy private practice.
Provide empathetic, high-volume phone and chat support to Lyra clients—assessing needs, explaining benefits, triaging safety concerns, and coordinating care navigation.
TP seeks remote Customer Service Representatives to provide attentive, solution-focused support for customer inquiries while working from a quiet home workspace.
Improving the health of New Mexicans for more than 100 years.
90 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
