Business Analyst III

Workforce Classification:

Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog:  https://healthsource.premera.com/.

Ready to turn ambiguity into AI‑powered impact? Join us as a Business Analyst III and transform complex, cross‑functional business needs into outcomes that matter. You’ll be at the center of initiatives with visible reach across the organization—unlocking automation opportunities, accelerating decisions, and delivering solutions that make a measurable difference.

In this role, you’ll map end‑to‑end workflows, spot high‑ROI use cases for automation and AI agents, and co‑create low‑code/no‑code solutions (think Power Apps and Copilot) that teams adopt. From translating requirements to validating performance, you’ll champion digital innovation—driving continuous improvement, scalability, and real business value.

The Business Analyst III works to proactively and creatively solve for business needs through broad cross-functional collaboration. Responsible for eliciting, documenting, and defining business requirements and contributing to process development for moderately complex projects and/or initiatives with visible impact to the business and / or systems. Leverages experience in influencing business decisions to deliver key insights and optimize solutions that have a visible impact to the business.

What you will do:

• Translate ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity utilizing AI.
• Assess and analyze existing business processes across departments to identify inefficiencies, bottlenecks and opportunities for automation or optimization using AI-driven solutions. Manage requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
• Partner with business stakeholders to understand operational goals, pain points, and success metrics, translating business needs into AI-enabled process improvements.
• Partner with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
• Design and recommend AI-based solutions, including workflow automation, predictive analytics, natural language processing, and decision-support tools, aligned with organizational strategy.
• Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross-functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
• Conduct research and interviews subject matter experts to create "As-is" and "To-be" process flows. Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
• Develop business cases and ROI analyses for proposed AI initiatives, outlining cost, impact, risk, and implementation timelines.
• Create business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing. Create the traceability between requirements and scenarios to ensure business requirements are met. May monitor and report on testing activity and results.
• Consult with others in the development of appropriate training materials to support the needs of functional areas.
• May provide support to other entry and junior level Business Analysts.
• May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
• Other duties as assigned.
   

What you will bring:

• A Bachelor’s degree or four (4) years of work experience (Required).
• Three (3) years of analytical experience in a technical or business environment, including at least 2 years performing business analysis functions (gathering business requirements, documenting process/data flows, and performing gap analyses) (Required).
• Foundational understanding of artificial intelligence concepts, including machine learning, automation, and generative AI, with the ability to identify practical business use cases and process improvement opportunities.
• Experience with artificial intelligence fundamentals.
• Experience with Microsoft Copilot, PowerApps, Python, SQL and internal systems.
• Experience in healthcare or other regulated industries.
• Experience in a project environment that utilizes Agile or Waterfall methodologies.
• Experience performing business analysis for work efforts of moderate complexity.

What you will gain:

AI and Automation Strategy

• You’ll deepen your ability to identify, evaluate, and implement AI-driven solutions and automation opportunities. This means not just using tools, but learning how to strategically select the right technologies, measure their impact, and adapt as new platforms emerge.

Cross-Functional Collaboration

• Work across teams and you’ll refine your skills in stakeholder engagement, negotiation, and consensus-building. As projects grow in complexity, so does the need to navigate diverse perspectives and drive alignment for digital transformation.

Process Improvement Methodologies

• You’ll expand your expertise in frameworks like Lean and Six Sigma, applying them to new business scenarios and integrating them with automation and AI. This includes learning how to balance efficiency, compliance, and innovation in regulated environments.

Low-Code/No-Code Solution Design

• You’ll continue to build proficiency in platforms like Power Apps and Copilot, moving from basic workflows to more sophisticated, scalable solutions. Staying current with emerging tools and best practices will be key to driving adoption and impact.

Data-Driven Decision Making

• You’ll hone your analytical skills to translate business needs into actionable insights, leveraging data to validate solutions and inform continuous improvement. This includes learning advanced techniques for measuring ROI and communicating results to stakeholders.

Physical Requirements:
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:

This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. This role requires the ability to keyboard and to communicate clearly and understandably in person, and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Salary Range:

National Plus Salary Range:

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.