Solutions Architect (US, East Coast)

ABOUT POOLSIDE

In this decade, the world will create Artificial General Intelligence. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will define the winners. These companies will move faster than anyone else. They will attract the world's most capable talent. They will be on the forefront of applied research, engineering, infrastructure and deployment at scale. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. They will create powerful economic engines. They will obsess over the success of their users and customers.

poolside exists to be this company - to build a world where AI will be the engine behind economically valuable work and scientific progress.

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ABOUT OUR TEAM

We are a remote-first team that sits across Europe and North America and comes together once a month in-person for 3 days and for longer offsites twice a year.

Our R&D and production teams are a combination of more research and more engineering-oriented profiles, however, everyone deeply cares about the quality of the systems we build and has a strong underlying knowledge of software development. We believe that good engineering leads to faster development iterations, which allows us to compound our efforts.

ABOUT THE ROLE

Be the liaison between our Enterprise customers and our Cloud Engineers. Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor poolside's platform.

YOUR MISSION

Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements.

RESPONSIBILITIES

You will use your expertise and customer knowledge, to support the engineering team to design and implement, performant, secure, and scalable solutions while building a standard poolside platform.

SKILLS & EXPERIENCE

• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security

• Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions

• Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions

• Comfortable with distributed systems

  • Data pipelines, distributed processing, fault tolerance, performance optimization

  • Message queues, event-driven architectures, e.g. Kafka, Google pub/sub

  • Clouds: managed services, storage. GCP, AWS, Azure

• Experience with developer experience tools

  • Worked on CI/CD pipelines

  • Worked with containerization in production environments

• Programming languages

  • Experience in either Go, Ruby or Python (we're open to people from other languages) is a plus

• Other relevant tools/experience

  • DevOps: Git, Docker, k8s, Terraform, baremetal

  • Monitoring and alerting (Grafana, Prometheus, Datadog)

PROCESS

• Intro call with José, our Head of Production Engineering

• Team-fit call with Beatriz, our Head of People

• Technical Interview(s) with a panel composed by José and other Founding Engineers

• Customer discussion with one of our Sales representatives

• Final interview with Eiso, our CTO & Co-Founder

BENEFITS

• Fully remote work & flexible hours

• 37 days/year of vacation & holidays

• Health insurance allowance for you and dependents

• Company-provided equipment

• Wellbeing, always-be-learning and home office allowances

• Frequent team get togethers

• Great diverse & inclusive people-first culture