Assistant Health Center Director

Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) provides comprehensive reproductive and sexual health care, abortion services, education and information to women, men and teens at 17 health centers throughout 18 counties in New Jersey.

Pay: $70-$80k /year

Hours: 35 hr work week, Exempt

Schedule: Full Time, 5-day work week

Position: Assistant Health Center Director-Shrewsbury, New Jersey

Benefits:

-Medical , Vision & Dental

-HSA, HRA & FSA Accounts

-401k w/ a Generous Employer Match!

-Medical Discounts

-AD&D & LTD Plans Paid 100%

-Life Insurance

-Tuition Reimbursement

-PTO Time

-Holidays Off with Pay

-Student Loan Forgiveness

-Mileage Reimbursement

-NJ Family & Medical Leave

-Flexible Schedule & Hours

-Career Development

-Supportive Work Culture

-Paid Training!

Job Description:

JOB REQUIREMENTS:

Minimum Education: High School diploma or equivalent (GED) required. College coursework or degree (Associates or Bachelor’s) a strong plus. Medical office certification and CPR certified preferred.

Experience: Minimum five (5) years' experience in a healthcare setting required, preferably women’s health.

Other Requirements: Bi-lingual in English and Spanish desirable. Valid NJ State driver’s license. Reliable transportation to travel throughout the service area.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The Assistant Health Center Director performs a wide range of duties, including, but not limited to the following:

1. Supervises Medical Assistant staff and provides feedback and coaching, as needed.

2. Delegates assignments of staff responsibilities to ensure appropriate coverage and patient flow.

3. Prepares and distributes daily schedules in advance to ensure all staff is informed of assigned work flow.

4. Assists Health Center Director in follow-up process of abnormal lab work according to PPFA guidelines.

5. Directs clinic flow and performs patient triage.

6. Assists with inventory and ordering of supplies.

7. Assists in emergency situations as needed.

8. Handles routine cash flow and office procedures as necessary.

9. Prepares and manages escort schedules for bank deposits, including staff notification and submission of approved escort forms to Finance for bi-weekly payment of escort services.

10. Assists in preparation and coordination of monthly staff and other Center meetings.

11. Assists in ensuring the Center and facility are appropriately maintained.

12. Assists Health Center Director with Quality and Risk Management activities.

13. Assists Health Center Director with facilitation and implementation of performance improvement plans.

14. Assists Health Center Director with on-boarding and training of Center staff.

15. Provides training, supervision, and guidance to Center volunteers.

16. Assumes responsibility for the operation of the Center in the absence of the Health Center Director.

17. Participates in the Affiliate’s efforts related to revenue cycle, which include but are not limited to: Coding properly; achieving goals for productivity; meeting or exceeding revenue targets; and expense management as budgeted.

18. Demonstrates commitment to established Workplace Values: Trustworthy; Effective Communication; Respectful; Supportive; Collaborative; Excellence. Practices behaviors that effectively demonstrate the Affiliate’s Workplace Values and supports goal to co-create a great workplace (see Workplace Values document received upon hire).

19. Participates in all training and education requirements to stay current in: daily tasks, license requirements (as appropriate), technology trainings (ex: NextGen, SecuReach, etc.) updates in MSGs, required trainings (ex: CAL, policy reviews, etc.), and others as appropriate.

20. Travels throughout the Affiliate’s service area as required.

21. Performs other duties as assigned in support of mission and as required to ensure delivery of consistent high quality services.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:

1. Commitment and demonstration of excellent internal and external customer service, and the ability to model skills to center staff.

2. Attention to detail; ability to lead and follow processes and procedures from beginning to end.

3. Recognized excellence in interpersonal and relationship building skills, project management, and staff management skills.

4. Ability to motivate and work collaboratively with staff throughout the agency to effect change.

5. Strong analytical, operational and organizational skills; ability to balance priorities, make effective decisions, and contribute as a team player within the organization.

6. Ability to utilize data to inform the decision-making process.

7. Demonstrated project management skills, including excellent follow through for multiple projects at multiple locations.

8. Excellent written and verbal communication skills. Able to communicate information in an organized and clear manner.

9. Able to demonstrate behaviors that represent the Affiliate’s Workplace Values.

10. Able to maintain and demonstrate strict confidentiality of all information.

11. Entrepreneurial spirit, intellectual curiosity, high energy, positive attitude and diplomatic.

12. Demonstrated knowledge of quality assurance and risk management skills.

13. Has computer skills and ability to learn/operate software programs.

14. Maintains professional appearance and demonstrates professional behavior at all times.

15. Ability to work flexible schedules and maintain punctual attendance.

16. Able to work under pressure, remain calm, prioritize, and meet deadlines.

17. Ability to relate to diverse communities.

18. Ability to remain open and non-judgmental towards colleagues and customers.

19. Ability to lead teams and desire to work as part of an interdependent team.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically.  This job description is not a contract.

NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:

Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law.  PPNCSNJ will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.

Our Commitment To Health Equity, Diversity, And Inclusion

At PPNCSNJ, our "Care. No Matter What" values extend far beyond our health center doors. We're passionate about uplifting diversity, equity, and inclusion across every aspect of our organization. This work includes building an environment where every employee can flourish, every patient can thrive, and every community can achieve its full health potential. We strive to make equity-centered decisions that empower our employees, patients, and volunteers to be their whole selves. These efforts are an ongoing journey, and on our best days, we remain committed to challenging ourselves to do better.

Note For Applicants

As we prioritize equity in our health care practices, we are equally committed to these values in our workplace culture. If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. You may be a great fit for this role or others, and we value differing perspectives in our commitment to being an inclusive health care provider and workplace.

PPNCSNJ is an Equal Opportunity Employer.