Finance/Procure-To-Pay Business Systems Manager

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood values the experience of employees, and our cultural ethos is “In This Together” which aims to support a workplace culture that centers on belonging, learning, and individual recognition.

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek an analytical, systems‑savvy Finance/Procure-To-Pay Business Systems Manager. This role reports to the Senior Director, Procurement in the Procurement team within the Finance Division of PPFA. The Procurement team delivers organization‑wide procurement and finance technology, data, and process excellence that empower PPFA to fulfill its mission with fiscal discipline and stakeholder‑centric support.

Purpose:

• Serve as the primary business sponsor and roadmap owner for Coupa and connected procure-to-pay (P2P) tools, translating Finance policy into automated, audit-ready workflows.

• Own—and continually improve—the configuration, governance, and performance of the platform, ensuring every workflow, role, and permission aligns with PPFA policy, segregation-of-duties requirements, and user-experience goals.

• Conceptualize, design, and work with Tech Business Partners that surface spend, supplier performance, cycle times, compliance, and savings, equipping Finance and executive leadership with real-time insights for mission-advancing decisions.

• Serve as a backup for all Procurement-critical processes such as Supplier Onboarding, Risk Assessment, and Supplier Payment Setup.

Engagement: 

• Represent Finance in partnerships with Finance, Tech, InfoSec, Legal, Risk, and Procurement process owners to define requirements, co-develop scalable solutions, and socialize best practices through an effective communications process.

• Champion user adoption of Finance Systems: provide support, live training, and self-service learning modules, embodying Procurement’s ethos “Communicate With Intention - Clarity, Transparency, and Accuracy.”

• Convene cross-functional working groups to review dashboard insights, capture feedback, and prioritize the next wave of enhancements; escalate critical issues to technical owners or vendors as needed.

Delivery:

• Redesign requirements for Coupa roles, permissions, approval chains, and integrations in partnership and collaboration with the Technology Organization.

• Lead continuous-improvement cycles for procurement processes, policies, and system configurations, translating lessons learned and analytics insights into actionable enhancements.

• Work closely with the Technology Organization on defining the business requirements for procurement systems, drive user acceptance testing to ensure, with Technology, the quality, consistency, and minimal disruption to end users.

• Publish comprehensive KPI, spend-analysis, and compliance dashboards, continuously refreshing data to surface emerging risks and savings opportunities.

• Use the Technology Organization processes and standard operating procedures for user-acceptance testing to define and test new functionality and obtain business sign-off coordination with the Technology Organization and business stakeholders.

• Work with the Finance Technology Business Partner to build budget forecasts and for system enhancements; and provide Finance expertise on the procurement system contract oversight and maintenance of SLAs.

• Other duties as assigned.

Knowledge, Skills, and Abilities (KSAs): 

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field, or equivalent practical experience.

• Five or more years of configuring and non-technical administering of Coupa or comparable P2P/ERP suites

• Advanced SQL and business-intelligence proficiency (Power BI, Tableau, or Looker Studio) with a track record of translating complex data into actionable insights.

• Strong project-management, documentation, and cross-functional communication abilities; familiarity with nonprofit grant-funding and restricted-fund reporting is a plus.

Travel: 0-5% domestic travel for stakeholder workshops, conferences, and system-partner engagements.

Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

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PDN-HR

Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.