Staff Software Engineer, Fufillment

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

Phil are looking for a Staff Software Engineer to drive the development and evolution of scalable, reliable, and error-resilient architecture for PHIL’s Pharmacy Platform. In this role, you will lead the design and implementation of robust systems that ensure seamless integration across patient, prescriber, and pharmacy networks. As a key leader reporting to Senior Engineering Manager, Fulfillment, you will focus on building platforms that prioritize scalability, quality and exceptional performance to support both internal and external stakeholders.

Responsibilities

• Architect and implement scalable, high-performance backend systems for PHIL’s Pharmacy Platform, ensuring minimal processing errors and downtime.

• Design and manage complex rule-based workflows to support pharmacy operations, compliance, and patient engagement.

• Develop robust APIs and services that ensure seamless communication between patients, prescribers, pharmacies, and internal stakeholders.

• Develop fault-tolerant systems and monitoring frameworks to identify and mitigate errors proactively.

• Collaborate with cross-functional teams, including product managers, data analysts, and stakeholders, to align technical solutions with business objectives.

• Deeply understand the prescription processing platform end to end and identify opportunities for simplification or alternate approaches to solve business requirements

• Understand and enhance the design of data pipelines to process and transform large-scale pharmacy and patient data with high reliability and accuracy.

• Establish coding and design best practices to minimize bugs, reduce processing errors, and enhance maintainability.

• Mentor and lead a team of engineers, fostering a culture of accountability, innovation, and collaboration.

• Integrate systems and workflows with existing tools, including CRM, inventory management, and patient engagement systems.

• Support wholesale operations, including maintaining EDI capabilities and inventory systems.

• Document platform architecture, processes, and workflows to ensure knowledge sharing and long-term maintainability.

• Build automation test suite to increase quality and velocity of releases.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field (or equivalent experience).

• 10+ years of software engineering experience, including building and scaling large systems. Experience in the health-tech domain is a plus.

• Strong expertise in designing scalable architectures that can handle large volumes of data with minimal errors.

• Proficiency in Golang and Python, with a solid understanding of building APIs and backend services.

• Experience with databases such as PostgresDB, MongoDB, or equivalent systems.

• Expertise in developing monitoring and alerting systems to detect and address platform issues in real time.

• Strong knowledge of distributed systems, algorithms, and data structures.

• Proven ability to optimize system performance, reduce latency, and enhance system reliability.

• Familiarity with CI/CD pipelines and cloud infrastructure (e.g., AWS, GCP, or Azure).

• Familiarity with the testing pyramid and increasing test coverage in complex distributed systems.

• Strong problem-solving and debugging skills, with a focus on error reduction and fault tolerance.

• Excellent leadership skills with experience mentoring and managing engineering teams.

• Experience with healthcare regulations and systems (e.g., HIPAA) is a plus.

Benefits

• Leadership role with significant impact on platform strategy and development.

• Ground floor opportunity with one of the fastest-growing startups in health-tech

• Fully remote working environment

• Competitive compensation (commensurate with experience)

• Full benefits (medical, dental, vision).

• 401(k) contribution opportunity.

PHIL Inc. is an equal-opportunity employer.