Patient Service Representative-Trainer
The responsibilities of this job include, but are not limited to, the following:
Facilitating the introduction to Front Office classes, One-on-One, Buddy, and Progressive Training;
Maintaining Front Office manuals;
Attending quarterly meetings for Front Office trainers;
Facilitating training and documentation necessary for new trainers;
Working in the Front Office as needed;
Providing exceptional patient and client service.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be 18 years of age or older;
Strong verbal and written communication skills;
Minimum typing experience;
High school graduate or equivalent;
Ability to travel required;
Flexible schedule required.
Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus
- Patient Care Performance bonus (center employees only)
- Weekend bonus (center employees only)
Average salary estimate
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Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day o...
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