Tour Guide | Part-Time | Snapdragon Stadium
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Snapdragon Stadium Tour Guides are responsible for leading stadium tours in an informative and engaging manner. This is a part-time, hourly position with tours scheduled on weekdays and select Saturday and Sundays.
This role will pay an hourly rate of $20.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 12, 2025.
About the Venue
Snapdragon Stadium is a 35,000-seat multipurpose venue that serves as the home for San Diego State University football, San Diego Wave FC (NWSL soccer), San Diego Football Club (MLS Soccer), major concerts and festivals, professional sports, motorsports, international soccer, high school sports, entertainment events and private special events.
Responsibilities
- Provide excellent customer service for guest attending tours.
- Welcome each visitor in a courteous manner as they begin their tour.
- Have visitors go through security checkpoint.
- Be knowledgeable about all parts of Snapdragon Stadium that are on the tour route and in tour script.
- Lead tour group in a safe way and ensuring everyone remains safe for duration of tour.
- Recognize potential hazards and observe appropriate precautions.
- Project a friendly, approachable, and professional attitude.
- Performs other duties as assigned.
Qualifications
- A minimum education level of High School Diploma or its equivalent.
- Previous experience in a customer service role. Prior experience conducting tours for private, public, or special events preferred.
- Strong public speaking and communication skills.
- Must be comfortable standing or remain in a stationary position for long periods of time.
- Comfortable working with a variety of groups, families, and children.
- Bilingual is preferred but not required.
- Must be available for a minimum of three days each week, to include one weekend day.
- Professional image and demeanor.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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