Apartment Assistant Manager

As a team member in the Finance department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor, Internal Audit, and so much more. Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Assistant Property Manager

Compensation:

• Base Salary, Leasing Commission & Quarterly Bonus
• Generous Benefits Package

Key Responsibilities:

• Manage renewal offers and track delinquency reports
• Address resident conflicts based on severity
• Conduct move-in and move-out inspections
• Support leasing activities and ensure smooth onboarding of new residents
• Ability to Lease and earn a generous leasing commission
• Other duties as assigned

Qualifications:

• Previous leasing experience required

Internal Compensation Grade E.SD70

Job Description Summary

Nationwide Realty Investors, the real estate development affiliate of Nationwide, owns and manages a portfolio of communities in the city’s premier locations (Arena District/Grandview Yard). Our team of apartment managers and leasing agents are passionate about providing exceptional, high-touch customer service to residents and prospects, building rapport with residents, and increasing retention in the communities they serve. If you are ready to represent the quality and excellence of our neighborhoods and take pride in the buildings and surrounding mixed-use developments, we want to know more about you!

As the Assistant Property Manager, you'll provide administrative support and leadership to the on-site team while maintaining a focus on sales and customer service.

Job Description

Key Responsibilities:

• Acts as Manager on Duty in absence of the on-site Property Manager.

• Cultivates prospect and resident relationships through process improvement initiatives.

• Maintains a significant presence on the sales floor as an effective sales associate and demonstrates understanding of product in the market.

• Assists in ensuring team is in compliance with company policies in addition to all fair housing laws, state tenant/landlord laws and all regulations; ensures team acts accordingly.

• Understands the operations within the physical asset inclusive of call boxes, key fobs and other security systems.

• Leads collection efforts for current, prospective and past residents.

• Crafts and distributes written correspondence that is professional and well timed, including renewals and new lease documents.

• Processes move-ins and move-outs to ensure accuracy of resident

• Provides support in the training efforts and on boarding of the on-site team.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to the Senior Property Manager or Property Manager

Typical Skills and Experiences:

Education: Bachelor’s degree preferred.

Licenses/Designation/Certification: Apartment management designations preferred.

Experience: One or more years in multi-family property management preferred.

Knowledge, Skills and Abilities: A strong understanding of the fair housing laws. A proven track record of both sales and a high level of attention to detail when completing paperwork. The ability to effectively communicate, problem solve and manage people.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Normal office environment and some weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

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Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.