Digital Client Success Manager

Summary:

No one knows our local markets better than our talented sales and marketing teams, and our award-winning Adtaxi digital marketing agency provides cutting-edge cross-platform solutions. Adtaxi, a client-centric digital organization, brings passion, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, we help advertisers solve complex marketing challenges with custom, performance-driven solutions. 

The Client Success Manager is responsible for analysis and maximization of performance of strategic client accounts and digital advertising campaigns fulfilled by the Adtaxi Agency. This role will support the Media Company account teams to ensure seamless digital campaign execution, performance, and provide a high-level of client service support & interaction for its premium customers.

Please note, while this is a remote role, candidates must reside in CO, FL, MA, MN, OH, PA, or TX

What you will do:

• Act as a liaison between Media Company, its Clients, and Adtaxi fulfillment teams for larger-scale accounts

• Manage the day-to-day execution and oversight of strategic digital advertising accounts and campaigns to meet client’s digital marketing objectives

• Synthesize metrics and related data into a story understood by varying levels of digital acumen

• Assist in developing optimization strategies and recommendations for prospects and existing clients, across the full digital product portfolio

• Facilitate effective attribution models and oversee integration into customer’s platforms

• Take initiative and drive projects with minimal supervision

• Work closely with management on new initiatives as needed

• Be organized, detail-oriented, adaptive and collaborative

What you will bring:

• High School Diploma, College Degree preferred

• 2 - 5+ years minimum of paid digital media analysis and presentation of data in an easy-to-interpret format

• Knowledge of digital products, platforms, on and offline attribution models, and related metrics (Programmatic, Search, Social, etc.)

• 2 - 5+ years experience in digital platforms and tools (e.g. Google Analytics, Ads Manager, Meta Business Manager, TikTok, The Trade Desk. TapClicks is a plus)

• Ability to generate insights, business correspondence, and presentations through use of G-Suite Products

• Excellent client communication skills, consultative communication skills preferred

• Strong analytical and advanced Google Sheets skills including Pivot Tables

Benefits and Compensation:

The salary is $80,000 + up to $3,750 quarterly bonus based on performance. Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: http://www.mybensite.com/mng

Who we are:

We are all about our people. Adtaxi is a client-centric digital agency that brings passion, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, we help customers solve complex marketing challenges with custom, performance-driven solutions. Our people truly do make the place. It's because of our amazing teams that we continue to push forward together. We have a rich history with a strong foundation that has enabled us to take risks, innovate, and grow. Our vision is to be the most trusted and innovative digital partner transforming the way businesses connect with customers. Learn more at www.adtaxi.com.

“3x Built In Best Places to Work Winner - 2023, 2024 & 2025”

EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How To Apply:

• Please submit an online application along with your resume for this position here

Closing Date:

• Continuous recruitment until the position is filled

Conditions of Employment: 

• A full pre-employment background check will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks

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