ModSquad Careers, Benefits, Review
ModSquad is a global digital company offering engagement services based in America and currently has over 10,000 moderators in its network.
The PMs are stellar!
Pros
Flexible Hours, Great Support, Can Work on Multiple ProjectsCons
Salary leaves more to be desiredThe Mods are our team on the CX frontlines helping customers and engaging communities. They're so amazing that it isn't fair to call them agents — so we don't! LEARN MORE ABOUT THE MODS Got what it takes to be a Mod? We're always looking for great people to join the crew.
We provide outsourced CX services on every platform for clients all over the globe.
MODSQUAD LEADS CUSTOMER EXPERIENCE INNOVATION WITH THE CREATION OF DEPARTMENT X
Read pressModSquad Wins 2022 Stevie® Award for Sales and Customer Service for Best Customer Engagement Initiative
Read press A remote, data-driven Recruiter/Sourcer is needed to manage high-volume full-cycle hiring for ModSquad’s global contractor and full-time support roles.
Provide part-time remote customer support for an educational publisher, helping parents and educators with orders, customizations, and product questions.
Provide remote phone, chat, email, and ticket-based customer support for a publisher of customized student readers, leveraging prior teaching and customer service experience.
ModSquad is hiring a Technical Business Process Manager to lead finance process improvements, SaaS administration and system integrations (Sage Intacct, Workday) in a remote Texas-based role.
ModSquad seeks bilingual Engagement Moderators to provide Discord moderation and community engagement for diverse gaming and app projects on a remote, contract basis.
