Product Manager

POSITION OVERVIEW

Minimum Years of Experience Required: 3 years

Working Location: Candidates with 3+ years of experience eligible for in-office, hybrid, or fully remote schedules. Relocation subsidies available.  At least 3 visits (per year) to the Chicago headquarters are required. Please note candidates must be able, willing and excited to travel. 

Sponsorship: Sponsorship is not available for this position. 

Salary Range: $80,000-$110,000

The exact salary will vary based on years of experience and the level of proficiency in both hard and soft skills. It is uncommon for someone to be hired at the highest point of the salary range for their position. If you feel like this position is right for you but your desired salary range differs, please still apply. 

ABOUT THE COMPANY
ALIS  is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The ALIS team designs, builds, delivers, and supports our flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).

CULTURE
At ALIS, our culture is rooted in purpose and passion. We show up each day with a positive attitude, ready to make a difference. We care deeply—about our work, our clients, and each other—and we act with honesty, respect, and integrity. We thrive on change, embracing curiosity and continuous growth. 

From creating joyful experiences to delivering high-quality, impactful solutions, we relentlessly seek excellence in everything we do. Joining ALIS means being part of a collaborative team that’s driven to improve lives through innovative software and meaningful connections.
 

JOB DESCRIPTION

ALIS is seeking a highly capable and self-driven Product Manager who thrives with minimal oversight. This individual will operate confidently within established systems and processes, demonstrating the ability to adapt and execute tasks independently while consistently delivering high-quality work. They will be skilled at setting priorities, managing timelines, and collaborating effectively with team members to ensure alignment with strategic goals. The ideal candidate brings strong forethought and proactive communication, keeping stakeholders informed of progress and potential roadblocks. With a natural inclination for thinking outside the box, they offer innovative solutions and show confidence in decision-making. A fast learner, they are eager to apply new technologies to their work and contribute meaningfully to the evolving ALIS product landscape.

JOB ACCOUNTABILITIES 

• Continuously build and maintain a backlog of work for engineering by collecting bugs and feature requests, identifying patterns, and prioritizing. 

• Collaborate with CS/AM on escalations to determine priority.

• Manage sprint scope changes.

• Gather requirements with clients and stakeholders and document findings.

• Deploy discovery techniques depending on the size and type of project to de-risk and scope the value, usability, feasibility, and business viability.

• Understand user workflows and get a sense of direction for the user experience.

• Work closely and collaboratively with UX designers to brainstorm, learn about users and personas, and map workflows.

• Lead solution design discussions, working closely with designers, developers, and technology teams.Iterate quickly, identify opportunities, and further de-risk and scope. Be prepared and knowledgeable of all problems, facts, and workflows.

• Plan sprints and build project milestones, and continuously liaise among stakeholders and engineering.

• Build and maintain quarterly, annual roadmaps 

• Develop a product vision, evangelize relentlessly while knowing when to change or grow the vision 

• Lead daily scrums and work closely with developers to ensure timeliness of deliverables 

• Keep stakeholders looped into the status and progress. Demo frequently. Continuously prompt, gather, sort, and implement feedback

• Conduct UAT and bring in other testers, stakeholders, or early adopters to measure how closely a new feature will hit the target. Iterate fast. Put the final stamp of approval and backing behind features.

• Enable sales and client services teams. Develop and share documentation on how new features work, and share information with the Helpdesk admin. Train internal teams. Help setup demos. 

• Develop rollout plans alongside stakeholders, communications and marketing teams. Flag and plan beta tests to further de-risk, gather feedback to quickly iterate

• Define and measure adoption and usage for existing modules and new features. Report quarterly on base metrics and changes over time.

JOB RESPONSIBILITIES 

• 3+ years experience as a Product manager at a SaaS company 

• Customer Knowledge- expert on the customers issues, pains, desires, how they think , how they work, what makes them buy a product. 

• Data Knowledge- Need to do continuous qualitative and quantitative analysis to deeply understand why customers behave the way they do, and what they are doing.

• Business Knowledge-Have deep knowledge of the ALIS product, and how the product matters to the business. Know your stakeholders, and the constraints they operate under, and commit to delivering solutions that are consistent with those constraints.

• Market & Industry Knowledge- Have deep knowledge of competitors, tech trends, customer behaviors and expectations, and follow relevant industry news and analysis.

• Pod Leadership-Have deep commitment to bravely leading the pod, and being the first to stick your neck out, keep work flowing, communicating clearly and turning your team into a well oiled machine. 

Benefits:

• 8 Company Holidays ( office will be closed) 

• 2 Floating Holidays 

• 10 days of PTO (Year 1)

• Subsidized medical, dental and vision insurance 

• 401k Plan + Up to 4% Matching

• Pre-tax Commuter Benefits 

• Casual Dress 

• Referral Bonuses 

• Employee Assistance Fund

• Paid Parental Leave

• Paid Jury duty & Bereavement Leave 

• Length of stay rewards 

• Company bonus pool

• HSA and FSA

• Life Insurance policy subsidized by Company 

Application Process:

No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically.

At ALIS, we believe that both cultural alignment and technical expertise are essential. Each stage of the interview process is designed to assess both, and they are given equal consideration in our evaluations.

 ALIS asks certain candidates for  30 minute phone calls to gather additional information. After the phone screen, candidates that are selected to proceed in the process will do a product focused video interview. Certain candidates may be asked to travel for an additional in-person meeting. Please note that ALIS will cover all expenses related to interview travel. Candidates residing in border states within a four-hour drive or less will be reimbursed for mileage.

ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.