Strategic Operations & Infrastructure Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Our CoverMyMeds team is expanding, and we are seeking a Strategic Operations & Infrastructure Manager to support the CMM Pharmacy operations in Memphis, Tennessee.  

The Strategic Operations & Infrastructure Manager will lead cross-functional initiatives to launch and scale new pharmacy dispensing facilities within the CoverMyMeds (CMM) network. This role is responsible for managing end-to-end project execution—from planning and design through go-live and stabilization—ensuring alignment with strategic goals, operational excellence, and regulatory compliance. The ideal candidate will bring a blend of implementation expertise, operational insight, and startup agility to support rapid growth and innovation in the pharmacy supply chain.

Key Responsibilities:

• Lead facility startup projects including site readiness, systems integration, process design, and operational ramp-up.
• Develop and manage detailed project plans, timelines, budgets, and resource allocations.
• Collaborate with internal stakeholders (e.g., engineering, IT, operations, compliance) and external vendors to ensure seamless execution.
• Facilitate cross-functional meetings to define milestones, resolve issues, and maintain alignment across teams.
• Oversee the development and implementation of SOPs and training programs for new facilities.
• Identify and mitigate project risks, ensuring timely delivery and quality outcomes.
• Support change management efforts and drive adoption of new technologies and workflows.
• Provide regular updates to senior leadership on project status, KPIs, and business impact.
• Contribute to continuous improvement by capturing lessons learned and standardizing best practices for future startups.

Minimum Qualifications

• Bachelor’s degree in business, supply chain, engineering, or related field (or equivalent experience) and typically requires 7+ years of relevant experience.
• Experience in project management, operations, or facility startup roles, preferably in healthcare, logistics, or pharmacy environments.
• Proven ability to manage complex, multi-site projects with cross-functional teams.
• Strong analytical, organizational, and communication skills.
• Experience with project management tools (e.g., MS Project, JIRA, Confluence) and Microsoft Office Suite.
• Ability to travel up to 25% to support facility launches and site readiness.

Preferred Qualifications

• Experience in pharmacy operations, healthcare distribution, or regulated environments.
• Familiarity with WMS & Pharmacy Dispensing platforms and automation technologies.
• Working knowledge of data analytics and performance metrics.
• PMP or similar project management certification.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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