Fast Facts

Join MathWorks as a Senior User Experience (UX) Researcher to solve exciting design problems for MATLAB Desktop, utilizing a user-centered design approach to enhance user experiences for technical software.

Responsibilities: Collaborate with cross-functional teams to conduct user research, design, validate solutions, and advocate for technical users through various qualitative and quantitative research methods.

Skills: Strong background in user research methods, usability testing, and design advocacy, with knowledge of MATLAB and programming languages being a plus.

Qualifications: Required: Bachelor's degree with 6 years of experience or master's degree with 3 years; preferred: STEM degree and experience with research tools and methodologies.

Location: Natick, US

Compensation: Not provided by employer. Typical compensation ranges for this position are between $100,000 - $130,000.

Job Summary

<p>MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.</p>

Would you like to join a User Experience team that is constantly solving new and exciting design problems for MATLAB? Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market. 

We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are: 

• Energized by learning from customers and love tackling exciting problems 
• Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems 
• Interested in being a core member of the development team that builds products that make the world a better place 
• Interested in improving programming workflows for scientists and engineers 

Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.   

Learn more about our UX department 

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

As a Senior UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems. 

• Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints 
• Conduct user research, identify user pains, and study user workflows to impact strategy and product direction 
• Act as an advocate for our technical users 
• Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting 
• Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback 
• Help promote standard methodologies in design, research, and accessibility within the user experience and engineering teams and across the company
• Contribute to requirements and collaborate on design documents 

Qualifications

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications

• STEM Degree (e.g., Data Modeling, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)  
• Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Miro) 
• Experience with a variety of quantitative and qualitative research methodologies 
• Knowledge of MATLAB or other programming languages (Python, C++, R, or JS) is a plus