Director, Project Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Project Management

Overview:
The Global Business Services Center Service Management team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills. The group acts as an internal consultant supporting the GBSC which today supports four primary verticals: Finance, People and Capability, Law, Franchise & Integrity and Sales & Marketing.

The primary responsibility will be supporting the GBSC Senior Leadership team in developing and driving key strategic initiatives across the center. This includes assisting with strategy development, researching trends, establishing best practices, leading key initiatives / projects and ad hoc reviews. The qualified candidate will be a member of a highly visible team working closely with Operational Work Stream Leads and Key Internal Customers to identify opportunities, develop appropriate planning and drive execution.

This position requires a highly collaborative individual with strong analytical, process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional constituencies.

Role:
• Provide analytical and strategic insights, as well as thought leadership to drive priority projects
• Assist senior leadership team in identifying key issues, evaluating options, and developing action plans
• Work across the GBSC, playing a key support role in developing frameworks and analyses to structure and solve business problems and prioritize GBSC initiatives
• Analyze and evaluate opportunities for potential investment based on GBSC strategic priorities
• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
• Provide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements
• Regularly communicates to senior management regarding the status of specific project deliverables
• Perform analysis and assessment activities to provide stakeholders with timely updates

All About You:
• Experience in large-scale, cross functional transformation initiatives
• Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma)
• Demonstrated project management leadership in complex situations and is viewed as a credible subject matter expert to all levels of senior management
• Professional services or consulting experience a plus
• Experience with risk management and investigation, consulting and strategic judgement, and business process assessment
• Excellent communication (written, oral and presentation) and interpersonal skills
• Experience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $128,000 - $205,000 USD